Revenue Services Manager

4 weeks ago


Ballarat Central, Victoria, Australia Ballarat Health Services Full time
About the Role

The Financial Operations Lead will report to the Director of Financial Accounting, Revenue, and Systems, focusing on the effective administration and improvement of accounts receivable, cash management, and aged care finance at Grampians Health. As a key team member, you'll help the revenue services team achieve strategic objectives and performance targets by optimizing revenue through education and coaching for management and staff, ensuring accurate and timely revenue collection.

Key Responsibilities
  • Provide strong leadership and training for staff, ensuring efficient system use and timely operations.
  • Oversee accounts receivable, cash management, aged care finance, and admissions at Grampians Health.
  • Drive timely collection of debtor accounts in line with hospital policies and procedures.
  • Champion change and process improvements across revenue operations and the billing cycle.
  • Ensure compliance with aged care finance obligations, including Prudential Standards submissions.
  • Collaborate with aged care administrators for efficient admissions processing and review commercial arrangements to maximize revenue opportunities.
Skills, Qualifications & Experience
  • Undergraduate accounting degree and professional membership (CAANZ and/or CPA).
  • Significant background in similar roles within comparable organizations.
  • Proven ability to initiate and implement effective change.
  • Strong skills in computer applications and financial analysis.
  • Excellent relationship-building and teamwork capabilities.
  • Background in Accounts Receivable, revenue reporting, and understanding of residential aged care legislative requirements.
About Grampians Health

Grampians Health provides healthcare to a large region at our campuses based in Ballarat, Dimboola, Edenhope, Horsham, and Stawell. Our mission is to deliver sustainable healthcare tailored to evolving community and workforce needs. We strive to enhance services and careers, providing quality healthcare to rural and regional communities.

Culture & Benefits
  • Flexible work arrangements and purchase leave opportunities.
  • Salary packaging for living expenses such as rent/mortgage plus meals, entertainment, and holidays.
  • Access to Staff Fitness program.
  • Staff rewards and recognition programs.
Ballarat Region

Ballarat is the largest centre in Western Victoria and the state's fastest growing inland city. Dubbed Australia's most liveable city in 2020, Ballarat is home to first-class education, fine dining, and boutique shopping. Uniquely located within easy access to Melbourne, Geelong, Bendigo, and the Western district, Ballarat is blessed with some of Australia's most significant heritage buildings and natural landscapes.

Diversity and Inclusion

All appointments are subject to a satisfactory police records check, immunisation clearance, and Working with Children check and/or NDIS Worker Screening Check. All employees must be willing and able to wear Personal Protective Equipment (PPE) when required, which at a minimum is a surgical mask. Additional PPE requirements are role-dependent. Grampians Health is a child-safe organisation, committed to the safety and wellbeing of all children and young people. Grampians Health is committed to providing a diverse and inclusive workforce.

We encourage applications from Aboriginal and Torres Strait Islander people, people with disability, people from culturally and linguistically diverse backgrounds, mature age workers, and lesbian, gay, bisexual, transgender, queer (or questioning), intersex, and asexual LGBTQIA+ individuals.



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