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Life Solutions Professional
3 weeks ago
We are seeking a motivated and customer-focused individual to join our team as a Life Solutions Specialist. As a key player in providing accurate information to customers about our life products, you will play a critical role in promoting suitable policy options to meet customer needs.
Key Responsibilities:- Handle all sale enquiries on our life products and promote relevant policy options to customers.
- Build strong relationships with customers and deliver exceptional customer service by actively listening to their concerns and providing tailored solutions.
- Meet and exceed sales targets through effective pipeline management and consistent follow-up with customers.
- Previous sales experience within a contact centre is highly desirable.
- Excellent communication and negotiation skills over the phone are essential.
- A strong drive and motivation to succeed, coupled with resilience and good problem-solving skills, are necessary to overcome obstacles and achieve goals.
- Ability to work autonomously and within a team to achieve sales and performance targets, while maintaining a positive and can-do attitude.
We offer a range of benefits, including a 50% subsidy on hospital and/or extras cover, 18 weeks of parental leave for new parents, mental health and wellbeing programs, and discounts on our products and partner services.
Our Culture:We are united by a common purpose: to make healthcare affordable, understandable, high-quality, and member-focused. Our team values innovation, collaboration, and excellence in everything we do.