Customer Service Representative

1 week ago


Melbourne Airport, Australia DELAWARE NORTH Full time

At Delaware North, we are seeking a Customer Service Representative to join our team at Perth Airport. This role offers an exciting opportunity to provide exceptional food and beverage service to passengers while working in a fast-paced environment.

Key Responsibilities:

  • Provide outstanding customer service by serving food and beverage items with a smile
  • Assist in the setup and maintenance of dining and service areas to ensure a seamless experience for guests
  • Be knowledgeable about our daily menu offerings and make recommendations to enhance the guest experience
  • Collaborate with the team to deliver excellent service and ensure compliance with all hygiene and safety standards

About the Role:

This is a casual position with various shifts available, including days and nights, and both full-time and part-time opportunities are available. The successful candidate will have the ability to work a 7-day rotating roster and possess previous experience in a similar role, preferably in a fast-paced environment.

The Benefits:

  • Free staff car parking on site
  • Discounted food and beverage purchases across our outlets
  • Airport ASIC pass valid for 24 months (for successful candidates working beyond Airport Security checkpoints)
  • Reward and Recognition program to acknowledge outstanding performance
  • Ongoing training and development opportunities to enhance your skills and knowledge

What We Offer:

We offer a competitive salary package, estimated to be around $60,000 - $80,000 per annum, depending on experience and qualifications. We also offer a range of benefits, including free staff car parking, discounted food and beverage purchases, and a reward and recognition program.

About Us:

Delaware North is a global company operating in airports, resorts, and other venues. We pride ourselves on delivering exceptional experiences to our customers and employees alike. As a member of our team, you will have the opportunity to work in a dynamic environment and contribute to the success of our business.



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