Senior Chinese Cuisine Restaurant Operations Manager
5 days ago
About Us
Dumpling King Cafe Pty Ltd is a well-established restaurant specializing in authentic Chinese cuisine and traditional dishes.
Job DescriptionWe are seeking a skilled and motivated Restaurant Manager to lead our team, ensuring an exceptional dining experience for our guests.
Key Responsibilities:- Oversight of daily operations, including smooth, efficient restaurant management, delivering outstanding service.
- Staff supervision and training, focusing on adherence to service and quality standards.
- Inventory and stock management, ensuring optimal restaurant readiness.
- Health and safety compliance, maintaining a safe work environment adhering to regulations.
- Customer interaction, addressing inquiries, feedback, and complaints professionally to enhance guest satisfaction.
- Financial management, monitoring budgeting, cost control, and profitability to support business objectives.
- Roster management, developing staff rosters and managing labor costs to ensure adequate staffing levels.
- Menu collaboration, working with the kitchen team to refine and enhance menu offerings, ensuring authenticity and quality.
- Marketing initiatives, promoting the restaurant, attracting new customers, and retaining loyal patrons.
Requirements:
- A minimum of 1 year of experience working in a Chinese cuisine restaurant or similar environment.
- Knowledge of traditional Chinese cuisine and an understanding of Chinese food culture is beneficial.
- Proficiency in Mandarin is highly desirable.
- Diploma or higher qualification in hospitality management or a related field.
- Strong leadership skills with the ability to motivate and direct a team.
- Proven experience managing a team of six or more.
- Excellent communication and interpersonal skills.
- Ability to handle high-pressure situations with professionalism and efficiency.
Benefits:
- A competitive salary package based on skills and experience, estimated at $85,000 - $100,000 per annum.
- An opportunity to work with a dynamic team passionate about traditional Chinese cuisine.
- Career growth and development opportunities within a growing company.
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