Payment Solutions Specialist

2 days ago

Parramatta Park, Queensland, Australia beBeeCustomer Full time $90,000 - $120,000
Job Overview

The Role encompasses providing tailored payment solutions to customers in need, ensuring positive financial outcomes. Primary responsibilities include:

  • Delivering appropriate solutions for at-risk customers/accounts.
  • Maintaining timely and accurate responses according to service level agreements and regulatory requirements.
  • Fostering empathy to achieve objectives and manage relationships.

About You:
We seek a candidate with good understanding of collections and contact centre systems, excellent verbal and written communication skills, and a strong customer-centric ethos.

Our Key Values Drive Success:

  • We foster teamwork to drive extraordinary results (Can Do).
  • We craft win-win outcomes that are both human and profitable (Balanced).
  • We maintain honesty and respect everyone, building genuine connections (Real).

Join Our Diverse Environment:

  • Pursue career growth opportunities and learn from our great team.
  • Celebrate efforts with our recognition program and diversity initiatives.
  • Enjoy a hybrid working model, flexible parental leave policies, and purchased leave options.
  • Benefit from free gym membership, discounted health insurance policies, novated leasing, and staff loan rates.

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