Dynamic Store Leadership Opportunity

3 weeks ago


Sydney, New South Wales, Australia Convenience Full time

About VIVA Energy Retail


We are Australia's largest petrol and convenience retail network, committed to delivering exceptional Guest service.



Role Overview

The OTR Store Manager and Assistant Manager will be responsible for the day-to-day operations of the store, ensuring seamless customer experiences and a safe working environment.



Key Responsibilities
  • Cultivate strong relationships with customers and team members through exceptional communication skills and leadership.
  • Develop and implement strategies to drive sales growth, improve operational efficiency, and enhance Guest satisfaction.
  • Maintain a high level of product knowledge and ensure accurate stock management, reporting, and compliance with health and safety policies.
  • Lead by example, promoting a positive work culture that fosters teamwork, adaptability, and continuous learning.
  • Foster a customer-centric mindset, focusing on delivering outstanding service and ensuring every Guest leaves satisfied.


Requirements
  • Proven leadership experience in a retail/hospitality setting, with a track record of driving results and developing high-performing teams.
  • A passion for innovation, customer obsession, and collaboration, with excellent communication and interpersonal skills.
  • Strong attention to detail, analytical thinking, and problem-solving abilities, with the ability to adapt to changing priorities and circumstances.
  • Ability to motivate and inspire others, with a genuine interest in developing people and improving performance.
  • A commitment to continuous learning, staying up-to-date with industry trends and best practices.


What We Offer
  • A competitive salary package, estimated to be around $80,000 - $110,000 per annum, based on experience and qualifications.
  • Ongoing training and development opportunities to enhance your skills and career prospects.
  • A dynamic and supportive work environment that encourages collaboration, creativity, and growth.
  • A comprehensive benefits package, including access to exclusive discounts, barista coffee training, and a Step Up Incentive Program.
  • An opportunity to work with a leading retail brand, shaping the future of convenience shopping and making a real difference in the lives of our Guests.


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