Store Leadership Opportunity

2 weeks ago

Sydney, New South Wales, Australia Michael Hill Full time

As a Store Manager with Michael Hill in Tamworth, you'll be the key to delivering exceptional customer experiences and driving sales growth.

About the Role

This is an exciting opportunity for a dynamic leader who can build strong relationships with team members and customers. You'll lead by example, showcasing product knowledge and passion to customers and fostering a supportive and high-performance culture within the store.

Main Responsibilities
  • Drive sales growth through effective inventory management, visual merchandising, and customer engagement strategies
  • Lead and develop a high-performing team, nurturing talent from within to meet and exceed KPIs
  • Manage multiple client relationships in a highly dynamic setting, prioritizing customer satisfaction and loyalty
  • Create a storytelling environment that showcases product knowledge and passion to customers
About You

We're looking for a customer-centric individual with strong business acumen and proven leadership experience. As a Store Manager at Michael Hill, you'll be able to:

  • Showcase where you have had success in driving profit outcomes or implemented strategies to increase overall results
  • Nurture the relationship between brand and customer, highlighting the Michael Hill story of beautiful craftsmanship through exceptional service and product knowledge
  • Foster a diverse and inclusive workforce where all team members can be their brilliant selves
What We Offer

As a Store Manager with Michael Hill, you'll enjoy:

  • A competitive compensation package, complemented by generous monthly and annual incentives rewarding outstanding individual and store sales performance
  • Comprehensive training and development programs, including a 12-week 'Stepping Stones' program and leadership enrichment initiatives
  • A healthy work-life balance through pre-planned schedules, typically with two consecutive days off on Sundays and Mondays
  • Team Member Purchase Privilege with exclusive pricing on Michael Hill products
  • Recognition and celebration of your success through awards, team events, and leadership conferences
About Michael Hill

Michael Hill is a renowned international jeweller with a proud heritage since 1979. We're deeply committed to sustainability and responsibility, working towards serious goals for our Product, Planet, and People. Join us and take pride in being part of a company that values its team members and strives for excellence.

Estimated salary: $80,000 - $110,000 per annum, depending on experience.

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