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Appliance Service Technician

2 months ago


Sydney, New South Wales, Australia Fisher & Paykel Customer Services Pty Ltd Full time

About Us

Fisher & Paykel Customer Services Pty Ltd is a leading global company with a strong local heritage, renowned for its innovative and human-centred approach to appliance design and customer service.

Our Values

We are driven by our core values of being trusted, sustainably minded, innovative, generous, and curious, which guide our approach to customer service and employee development.

Our Opportunity

We are seeking a high-calibre Appliance Service Technician to join our Sydney team, who shares our passion for delivering exceptional customer service and has a strong background in appliance repair and maintenance.

Key Responsibilities

  • Repair and fully test the operation of appliances to ensure customer satisfaction
  • Develop and maintain superior product knowledge through training and service manuals
  • Complete all paperwork and documents related to service work and cash collection
  • Maintain and manage van stock of spare parts inventory

Requirements

  • Electrical License or Restricted Electrical Workers License (Disconnect & Reconnect Appliances) preferred, industry experience as a minimum
  • Strong communication skills and strong PC skills
  • Provide premium customer service
  • Be self-motivated with a positive, friendly approachable nature

What We Offer

  • Competitive salary and incentives
  • Tools of the trade, including van, tools, uniform, and phone
  • Continuous training, development, and support
  • Career progression opportunities

Equal Opportunity Employer

Fisher & Paykel Customer Services Pty Ltd is an Equal Opportunity Employer, committed to diversity and inclusion in the workplace.