Strategic Customer Relationship Manager

2 days ago

Sydney, New South Wales, Australia beBeeSuccess Full time $90,000 - $120,000
Customer Success Role

We are seeking a skilled Customer Success Partner to join our team. This role will involve developing strong relationships with our customers, understanding their needs and operational challenges.

Key Responsibilities:
  • Serve as the primary point of contact for a select group of strategic customers, understanding their business and industry requirements.
  • Develop deep and trusted relationships with key customer contacts and Strategic Account Managers.
  • Identify and implement improvement opportunities using a data-driven approach.
  • Monitor and report on service performance, proactively identifying and resolving systemic service issues.
Required Skills and Qualifications:
  • Proven experience working with complex, strategically important customers.
  • Strong skills in customer and operational data analysis, capable of developing insights into potential root causes of issues.
  • Proficient in Microsoft Office products, particularly Excel, and experience with Salesforce and Power BI.
  • Demonstrated ability in structured problem-solving, root cause analysis, and implementing corrective actions.
  • Excellent presentation and communication skills, with the ability to influence and drive change.
Benefits:
  • Competitive salary and benefits package.
  • Opportunities for upskilling and training to support career development.
  • A fun and inclusive work environment.
About Us:

We are an Australian-owned transport and logistics business delivering to Australia and New Zealand. We are committed to providing excellent customer service and building strong relationships with our customers.

  • Strategic Customer Relationship Manager

    7 days ago

    Sydney, New South Wales, Australia beBeeLeadership Full time $154,965 - $223,995

    Leadership Opportunity:Customer Business Partner/Key Account ManagerThis strategic role offers a unique chance to lead and motivate a team, while developing strong relationships within the customer C-Suite.The successful candidate will have a proven track record in complex sales, with extensive market knowledge and experience working with senior...

  • Strategic Customer Relationship Manager

    20 hours ago

    Sydney, New South Wales, Australia beBeeAccount Full time $90,000 - $120,000

    About UsWe are a global market leader in data analytics and research, with a long history of helping businesses succeed.Our expertise spans markets, industries, economies, and consumers. We provide valuable insights on thousands of products and services to help our clients make informed decisions. With us, you can have confidence in your choices. Overview of...

  • Customer Relationship Manager

    2 days ago

    Sydney, New South Wales, Australia beBeeAccounting Full time $90,000 - $120,000

    Are you looking for a challenging role that will allow you to grow your career and develop strong relationships with key customers? As a Key Account Executive, you will play a vital part in driving business growth and maximising customer satisfaction.Job DescriptionThis is a full-time position based in Rydalmere, NSW, where you will work closely with our...

  • Strategic Relationship Manager

    2 days ago

    Sydney, New South Wales, Australia beBeeRelationship Full time $180,000 - $200,000

    Empower Australian Businesses with Strategic RelationshipsWe are seeking an experienced professional to empower and support small to medium enterprises (SMEs) across Australia, guiding them to achieve remarkable business outcomes.Independently address the financial needs of businesses with a pragmatic approachStay abreast of economic trends and their impact...

  • Strategic Corporate Relationship Manager

    6 days ago

    Sydney, New South Wales, Australia beBeeStrategic Full time $180,000 - $220,000

    Job OverviewWe are seeking a skilled Strategic Corporate Relationship Manager to join our team. In this role, you will be responsible for developing and maintaining strong relationships with key clients, identifying new business opportunities, and driving revenue growth.Key Responsibilities:Customer AcquisitionRelationship ManagementCredit Risk...

  • Strategic Customer Manager

    5 days ago

    Sydney, New South Wales, Australia beBeeCustomer Full time $110,000 - $180,000

    Strategic Customer ManagerThe role of Strategic Customer Manager involves building long-term relationships with our key customers, gaining a deep understanding of their business needs and strategic direction.Our ideal candidate will be aware of market trends, develop a deep understanding of the Retail segment, the customers' requirements, and expectations....

  • Strategic Relationship Builder

    3 days ago

    Sydney, New South Wales, Australia beBeeCustomerSuccess Full time $90,000 - $120,000

    Are you looking for a career opportunity that aligns with your passion for customer success?","This role offers the perfect blend of strategic relationship building, problem-solving, and driving outcomes.About the Role","We are seeking a seasoned professional to join our team as a Customer Success Manager, Enterprise.","","This is a hands-on role requiring...

  • Senior Customer Relationship Manager

    6 days ago

    Sydney, New South Wales, Australia beBeeCustomer Full time $140,000

    Senior Role OverviewThis is a senior position that oversees the customer lifecycle from start to finish and builds relationships with existing and new customers across NSW, providing strong customer service and growing sales.Main Responsibilities:Represent EFA within NSW and work closely with the State Director to establish and implement a strategic plan for...

  • Strategic Relationship Manager

    3 hours ago

    Sydney, New South Wales, Australia beBeeInvestor Full time $80,000 - $120,000

    As a strategic relationship manager, you will be responsible for coordinating and managing investor relations activities across various funds and joint ventures.Your key responsibilities will include:Supporting engagement and relationships with wholesale investorsManaging scheduled engagement programs with existing and prospective partnersMaintaining a CRM...

  • Strategic Relationship Builder

    6 days ago

    Sydney, New South Wales, Australia beBeeCustomer Full time

    As a Customer Success Associate, you will focus on long-term strategic relationships with customers, drive adoption, and identify growth opportunities across high volumes of clients to ensure successful product use and retention.We value our office culture - the relationships and collaboration it builds and the creativity it brings to the table. We operate...