
Strategic Customer Advocate
6 days ago
Job Title: Technical Account Manager
Job Description:
- Act as a liaison between our organization and key technical customers to identify and address their business needs.
- Develop and maintain strong relationships with these customers, providing them with timely and effective support.
- Work closely with internal stakeholders to understand customer requirements and provide solutions that meet their needs.
- Identify opportunities for growth and improvement within the customer's organization and develop strategic plans to capitalize on these opportunities.
- Stay up-to-date on industry trends and emerging technologies, applying this knowledge to drive innovation and enhance the customer experience.
Required Skills and Qualifications:
- Strong technical understanding of the industry and its applications.
- Excellent communication and interpersonal skills, with the ability to build strong relationships with customers and internal stakeholders.
- Ability to work independently and as part of a team, with a high degree of flexibility and adaptability.
- Strong problem-solving and analytical skills, with the ability to think critically and make informed decisions.
- Proven track record of success in similar roles, with a demonstrated ability to drive results and achieve goals.
Benefits:
- Competitive salary and benefits package.
- Opportunities for professional growth and development.
- Collaborative and dynamic work environment.
Others:
- Base salary negotiable depending on experience.
- Travel required: 50%
- Education level: Bachelor’s degree or higher preferred.
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