Customer Service Representative
4 weeks ago
As a Customer Service Representative, you will be responsible for delivering exceptional customer experiences and driving sales growth in a dynamic environment.
Company OverviewWe are an Australian owned and operated family business that specializes in delivering quality produce to restaurants, cafés, bakeries, and canteens across Australia. Our company is a market-leading food service provider for the Australian hospitality industry.
Job Responsibilities- Provide first-class customer service and support via phone and email
- Maintain and develop strong relationships with external suppliers and customers
- Take orders and process invoices from suppliers and customers
- Perform various administrative duties as required
- Cold call new leads and follow up with existing clients to drive sales growth
- Previous experience in customer-facing roles, preferably within the food or manufacturing industry
- Prior experience in sales-driven environments
- Demonstrated ability to provide excellent customer service and administrative support
- Strong communication and interpersonal skills
- Basic knowledge of MS Office applications (Word, Excel, Outlook)
- A proactive and friendly approach to customer interactions
This is a full-time role working Monday to Friday, with flexible start times between 8am and 9am and finishing between 4pm and 5pm. You will be based on-site only.
What We OfferWe offer a competitive salary range of $50,000 - $65,000 per annum, depending on experience, plus opportunities for career advancement and professional development in a dynamic and supportive team environment.
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