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Support Manager

2 weeks ago

Sydney, New South Wales, Australia beBeeLeadership Full time $60,000 - $90,000
Leadership Role

Scape's vision is to be the Earth's best living company. We offer a unique experience and a safe environment for students to thrive.

The Position

This leadership role is ideal for natural leaders who can provide essential support to our team members. Your mission will be to ensure the well-being and safety of our residents, team members, and the building itself.

Main Responsibilities
  • Provide leadership support to Customer Experience Team Members
  • Escalate issues and provide support to residents and key stakeholders
  • Maintain the well-being and safety of residents, team members, and the building
Ideal Candidate
  • Minimum 3 years of supervisory experience in property management or customer service
  • Natural leadership skills with ability to make measured decisions under pressure
  • Positive attitude with confidence in sharing ideas and evolving with our business
  • Immaculate presentation and organizational skills
  • Able to prioritize tasks and report to management
  • Effective communication skills with diverse range of people and cultural sensitivity
  • Able to lead and inspire team members with different personalities
  • Energetic and confident approach to leadership and resident support
Benefits Package
  • Annual flu vaccinations and skin checks
  • Insurance discounts up to 10% with top providers
  • A month dedicated to your well-being and health
  • Passionate work environment that inspires and energizes
  • Birthday leave and generous referral bonuses
  • EAP, Sonder & Duress support