Helpline Operations Manager

Job Title: Helpline Operations ManagerWe are seeking a highly skilled and experienced individual to lead our Helpline Operations team. As the Helpline Operations Manager, you will be responsible for overseeing the daily operations of our 24/7 helpline, ensuring that we provide high-quality support to victim-survivors of domestic and family violence.This is a...

Posted: 13/08/2025Closing Date: 25/08/2025Job Type: Permanent - Full TimeLocation: RichmondJob Category: Community Services and Development**About the organisation**:**Jesuit Social Services is a social change organisation working to build a just society where all people can live to their full potential.** We reflect on the critical factors shaping our...

Job OverviewThe Helpline Coordinator plays a pivotal role in daily operations, providing support to the team through supervision, group sessions, training, rostering and workload planning. This position requires strong organisational skills, leadership experience and commitment to working with individuals who have committed sexual offences.This role demands...

About the organisationJesuit Social Services is a social change organisation working to build a just society where all people can live to their full potential. We reflect on the critical factors shaping our contemporary world; the social, political and economic contexts, and we adapt our practice to work with those most in need.Since 1977, Jesuit Social...

Job Title:Packaging Operations SpecialistDescription:We have an exciting opportunity for a Packaging Operations Specialist to join our team at our Moorabbin manufacturing facility.The ideal candidate will be responsible for operating high speed production and process equipment, managing packaging and product changeovers, and monitoring production activity....

About the RoleAs a critical member of our team, you will play a pivotal role in delivering exceptional support to victims of crime. This position offers an exciting opportunity to leverage your leadership skills and expertise in victim services to drive positive outcomes.The Helpline Supervisor oversees a team of Victim Support Officers who provide informed...

About usVictim Services, Support and Reform (VSSR) is a part of the Service Delivery Reform, Coordination and Workplace Safety Division of the Department of Justice and Community Safety and is responsible for coordinating a suite of services for victims of crime including funding state-wide services to provide eligible victims with practical assistance,...

Job OverviewThis expert-level Compliance Specialist position offers a unique opportunity to provide critical analytical support for an Ethics Helpline program.About the RoleProvide essential support for the Ethics Helpline, including monitoring and responding to inquiries, logging reports, and producing management reports.Collaborate with investigators to...

Utilise your customer service and call centre expertise to provide support and advice to the Victim Services Support and Reform branchOngoing, full-time role working with a high-performing and passionate team in the Victorian Public ServiceVPS Grade 3: $79,122 - $96,073 plus superannuationAbout the Business Unit:Victim Services, Support and Reform (VSSR) is...

Crisis Response Team LeaderWe are seeking a skilled leader to oversee the daily operations of our crisis response team. As a key member of our intake and assessment team, you will ensure effective task allocation and workflow coordination.Leadership and Team Management: You will manage a group of practitioners, performing quality reviews and monthly...