Client Relations Manager
2 days ago
Job Title: Client Relations Manager
This role plays a vital part in the company's success by providing exceptional customer service to new and existing clients. You will be the first point of contact for potential clients, offering guidance on building queries and navigating them through the sales process.
The ideal candidate will have a strong understanding of permits and approvals, excellent multitasking and prioritization skills, and proficiency in MS Office suite. A degree or diploma in a related field is desirable.
Key Responsibilities:- Manage customer relations and communications throughout the home building process.
- Respond promptly to internal and external stakeholder inquiries.
- Complete pre-planning inspection forms and submit necessary documents.
- Negotiate and manage approval application questions with developers and local councils.
- Maintain accurate records and databases to track progress on applications.
- A minimum of 2 years of experience in residential construction, preferably in a similar role.
- Strong problem-solving and conflict resolution skills.
- Ability to work in a fast-paced environment with multiple priorities.
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