Community Liaison Officer

1 week ago

Campbelltown, Australia beBeeAmbassador Full time $36,288 - $62,408
Job Overview

As a Community Liaison Officer, you will be the primary point of contact for our customers, providing exceptional service and support in a fast-paced environment.

  • This is a permanent part-time position, working 20 hours per week with opportunities for additional hours.
  • You will receive a competitive salary package including 12% superannuation and weekend/public holiday penalties.
  • Our organisation offers a range of professional development opportunities to help you grow in your role.

Our team is passionate about delivering outstanding customer experiences and building strong relationships within our community. As a Community Liaison Officer, you will be an ambassador for our organisation, embodying our values of respect, integrity, trust, optimism, and teamwork.

About Us

We are a dynamic and resourceful organisation that values collaboration and mutual support. Our staff and community work together to create a positive and inclusive workplace culture.

About The Role

To succeed in this role, you must be able to build and maintain positive relationships with diverse individuals, provide excellent customer service, and work effectively in a high-volume, multifunctional environment.

Responsibilities include:

  • Managing the front desk operation, including direct customer service, telephone, and electronic enquiries.
  • Providing accurate and timely information to customers.
  • Processing admissions, cash handling, and member care.

Successful candidates will possess excellent communication and interpersonal skills, a strong understanding of customer service principles, and experience working in a similar environment.

Key Skills And Attributes

The successful candidate will demonstrate:

  • Experience in providing customer service in a fast-paced, multifunctional environment.
  • Strong communication and interpersonal skills.
  • A current Resuscitation Certificate and First Aid Certificate.
  • Ability to work a roster with early starts, late finishes, weekends, and public holidays.
  • Commitment to living our values of respect, integrity, trust, optimism, and teamwork.
Benefits
  • Competitive salary package including 12% superannuation.
  • Generous professional development opportunities.
  • Access to corporate fitness membership program.

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