Sydney CBD Front Desk Representative

1 week ago

Sydney, New South Wales, Australia beBeeCustomer Full time $60,000 - $80,000

About the Opportunity

We are currently recruiting for a Customer Service Coordinator, based in Sydney CBD.

This position is a contract role for 3 months initially + possible extension or could go perm for the right candidate.

You will coordinate bookings for customer floor and event spaces, while also supporting catering services, facilities management, and high-level stakeholder engagement.

Key Responsibilities:

  • Provide reception and concierge services with a professional and welcoming approach
  • Coordinate meeting room and event bookings, ensuring availability and suitability
  • Assist with catering requests, dietary requirements, and coffee/beverage service (barista skills required)
  • Liaise with hosts, wait staff, and event managers to ensure seamless service delivery
  • Maintain high presentation standards across all meeting rooms and event spaces
  • Support executive meetings with appropriate catering and service arrangements
  • Manage stock, consumables, invoices, and credit card transactions
  • Provide coverage for the Manager – Customer Floor & Catering Services when required
  • Respond promptly to facilities issues and coordinate resolutions
  • Assist with housekeeping, loading dock operations, and other service-related duties

Requirements:

  • 5+ years' experience in a corporate event and/or catering role
  • Previous reception experience, including switchboard and meeting room coordination
  • Barista skills & valid RSA and Food Handling Certificate
  • Silver service experience and ability to supervise small events
  • Strong customer service focus with excellent communication skills
  • Proactive, organised, and detail-oriented with the ability to work independently
  • Comfortable working hands-on in a small, collaborative team

The Benefits:

This role offers the opportunity to work with a high-profile organisation, supporting executive-level events and facilities, while being part of a supportive and professional team.

This position provides the ideal chance to grow your career and make a lasting impact in a dynamic environment.

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