Workforce Compliance Systems Administrator

6 days ago

Melbourne, Victoria, Australia beBeeCompliance Full time $100,000 - $130,000

Workforce Compliance Specialist

This role involves ensuring the effective implementation of workforce compliance systems. The successful candidate will have experience in system administration, application support, and training.

Responsibilities
  • Configuration and Maintenance: Configure and maintain workforce compliance modules to meet business needs.
  • User Management: Manage user roles, permissions, and security settings to protect sensitive data.
  • Process Development: Develop and maintain workflows, forms, and templates as required.
  • System Performance Monitoring: Monitor system performance, resolve issues, and liaise with IT or relevant teams when necessary.
  • Point of Contact: Act as the primary point of contact for queries related to workforce compliance systems.
  • Training and Support: Provide onboarding, training, and ongoing support for staff, contractors, and managers.
  • Documentation: Develop and maintain user guides, training materials, and FAQs.
  • Data Integrity: Monitor data integrity within workforce compliance systems to ensure accurate and complete information is passed to downstream systems.
  • Issue Resolution: Identify and troubleshoot any data issues or errors in coordination with IT or relevant teams.
  • Reporting and Analysis: Direct users to the appropriate reports, dashboards, or teams for reporting and analysis queries.
Requirements
  • Experience: Experience with system administration or application support (workforce compliance, HSE, HRIS, or similar platforms).
  • Beakon Platform Expertise: Prior experience with Beakon or similar workforce compliance systems.
  • Training and Onboarding: Experience in training and onboarding system users.
  • Platform Availability and Data Accuracy: Beakon platform availability and accuracy of data.
  • Positive Feedback: Positive feedback from system users.
  • Implementation Success: Successful implementation of system/process improvements.
  • Compliance KPIs: Compliance KPIs met with no audit failures due to system administration issues.
Benefits

This role offers the opportunity to work in a dynamic environment and contribute to the improvement of workforce compliance systems. The ideal candidate will be able to balance technical expertise with excellent communication skills.

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