Senior Merchant Account Manager
1 week ago
We are seeking an Enterprise Servicing Specialist to join our team. This role plays a pivotal part in revolutionizing customer service, managing portfolios of our largest merchant customers.
The ideal candidate will be equipped with cutting-edge tools and comprehensive support to provide exceptional proactive and reactive servicing, maintenance, and consultation to customers with complex needs.
Key Responsibilities:- Provide general account service, including configuration and transaction inquiries.
- Educate merchants on product and account operations best practices.
- Drive continuous improvement in servicing metrics, including SLAs, ticket resolution, and operational contact volume and merchant satisfaction.
- Address compliance, risk, and regulatory documentation tasks.
- Resolve merchant disputes/adjudications, including process documentation and communication.
- Monitor and be accountable for customer service completion on lower complexity servicing intents.
- Drive issue resolution for high complexity intents in partnership with specialist teams.
This is a great opportunity to work closely with Enterprise Sales and SMB segments, valuing creativity, commitment, and a positive work environment where new ideas are encouraged.
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Merchant Account Manager
2 weeks ago
Sydney, New South Wales, Australia Ezypay Full timeBase pay rangeA$90,000.00/yr - A$110,000.00/yrOverviewAs a Merchant Account Manager at Ezypay, you will play a crucial role in developing and maintaining strong relationships with our clients. Your focus will be on ensuring client satisfaction and driving business growth through excellent interpersonal skills and proactive...
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Merchant Account Manager
2 weeks ago
Sydney, New South Wales, Australia Ezypay Full timeBase pay rangeA$90,000.00/yr - A$110,000.00/yrOverviewAs a Merchant Account Manager at Ezypay, you will play a crucial role in developing and maintaining strong relationships with our clients. Your focus will be on ensuring client satisfaction and driving business growth through excellent interpersonal skills and proactive...
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Merchant Account Manager
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Sydney, New South Wales, Australia Ezypay Full timeOverviewEzypay is seeking a Merchant Account Manager in Millers Point, New South Wales, Australia. The role focuses on developing and maintaining strong relationships with clients, ensuring client satisfaction, and driving business growth through proactive communication and strong interpersonal skills.ResponsibilitiesManage a merchant portfolio segmented by...
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Merchant Account Manager
2 weeks ago
Sydney, New South Wales, Australia Ezypay Full timeOverviewEzypay is seeking a Merchant Account Manager in Millers Point, New South Wales, Australia. The role focuses on developing and maintaining strong relationships with clients, ensuring client satisfaction, and driving business growth through proactive communication and strong interpersonal skills.ResponsibilitiesManage a merchant portfolio segmented by...
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Merchant Account Manager
4 days ago
Sydney, New South Wales, Australia Ezypay Full time $104,000 - $130,878 per yearAbout the role:As a Merchant Account Manager at Ezypay, you will play a crucial role in developing and maintaining strong relationships with our clients. Your focus will be on ensuring client satisfaction and driving business growth through excellent interpersonal skills and proactive communication.As a Merchant Account Manager, you will:Manage a merchant...
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Merchant Account Portfolio Manager
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Sydney, New South Wales, Australia beBeeAccount Full time $90,000 - $120,000Job OpportunityAre you a skilled communicator with experience in account management? We are seeking a professional to manage a merchant portfolio and develop strong relationships with clients.Key ResponsibilitiesManage a merchant portfolio segmented by partnerDeliver proactive and reactive engagement to protect and grow partner-aligned merchant...
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Merchant Account Manager
2 weeks ago
Sydney, New South Wales, Australia Entertainment Publications Full time $104,000 - $130,878 per yearWho we areEntertainment Group is well-known for the iconic Entertainment Book. In 2019 we evolved to become The Entertainment App, a Membership-based mobile app. We offer a premier lifestyle and rewards platform, providing Australians and New Zealanders with unbeatable household savings for the past 30 years whilst raising funds for community fundraisers.We...
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Associate, Merchant Account Manager
3 weeks ago
Sydney, New South Wales, Australia Connexity, Inc. Full time4 weeks ago Be among the first 25 applicantsGet AI-powered advice on this job and more exclusive features.Skimlinks, a Taboola company, is a global e-commerce monetisation platform, with offices in EMEA, APAC, and US. We work with over 60,000 premium publishers (Nine Entertainment, Seven West Media, Yahoo, Choice, News Corp Australia) and 50,000 retailers...
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Associate, Merchant Account Manager
2 weeks ago
Sydney, New South Wales, Australia Connexity, Inc. Full time4 weeks ago Be among the first 25 applicantsGet AI-powered advice on this job and more exclusive features.Skimlinks, a Taboola company, is a global e-commerce monetisation platform, with offices in EMEA, APAC, and US. We work with over 60,000 premium publishers (Nine Entertainment, Seven West Media, Yahoo, Choice, News Corp Australia) and 50,000 retailers...
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Account Manager, Merchants
2 weeks ago
Sydney, New South Wales, Australia Gwa Group Full timeWe are seeking two dynamic and results-driven Account Managers to join our Merchants team on a permanent, full-time basis.One role will be based in Prestons, NSWThe other will look after the Newcastle region.Please indicate which region you are interested in when applying.Join our vibrant team at GWA, where our rich Australian and New Zealand heritage,...
