Associate, Merchant Account Manager

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Skimlinks, a Taboola company, is a global e-commerce monetisation platform, with offices in EMEA, APAC, and US. We work with over 60,000 premium publishers (Nine Entertainment, Seven West Media, Yahoo, Choice, News Corp Australia) and 50,000 retailers around the world (Nike, Emma Sleep, lululemon, Dyson) helping content publishers get paid commissions for the products and brands they write about within their commerce articles. Our technology understands the web pages users visit, the brands and products they look at, the links they click on, and the purchases they make, across our entire network. We track over $2.5m affiliated sales every day and have the expertise and the tools to power all commerce strategies on every channel.

Connexity has recently been acquired by Taboola to make the first Open-Web Source for publishers connecting editorial content to product recommendations, where readers can easily buy products related to stories they are reading.

Read more about how we're changing the game here

As a result of our continued growth and expansion, we're seeking a professional and passionate entry level Associate Account Manager to join our team in Sydney and support a portfolio of merchants, advertisers and publishers for our APAC team. This is a great opportunity for those interested in starting their career in Account Management in a dynamic and fast-paced environment.

Key Responsibilities

• Assist in explaining the benefits of Skimlinks products and networks to merchants, networks, agencies, and publishers
• Compile and update reports to monitor and present progress on merchant programs, focusing on top-performing publishers
• Support the review of merchant and publisher relationships and contribute to optimisation strategies
• Assist in setting up, monitoring, and logging merchant and publisher progress via internal systems and Excel reports
• Collaborate with the Operations team to help analyse data and ensure seamless implementation and technical optimisation of programs
• Assist in the preparation and presentation of quarterly business reviews and internal presentations
• Help maintain strong network quality standards by supporting the review of how publishers promote merchants
• Support Senior Account Managers in negotiating and setting up exclusive rates for partners
• Assist in identifying and discovering upsell opportunities by aligning current or potential product offerings with the goals of top-tier publishers and influencer programs
• Provide support in resolving account issues proactively and expediently, working cross-departmentally when needed
• Offer marketplace feedback and competitive intelligence to internal teams to help improve and enhance product offerings
• Assist with publisher/influencer and merchant sponsorship flat fee placements
• Provide administrative support, including creating insertion orders, compiling merchant offers for publishers, preparing newsletters, and documenting optimisations
  
  

Requirements

• Account management, sales planner, coordinator, or campaign experience, and desire to become a dedicated Account Manager
• Understanding of the advertising, affiliate, paid search, online publishing or media industry
• Skills in relationship building and account management
• Strong analytic, quantitative, and technical aptitude with great attention to detail
• Excellent verbal, written, and communication skills
• Self-motivated, driven, flexible, and adaptable with a proven track record of exceeding goals
• Salesforce/Microsoft Office/Excel/PowerPoint
• BA/BS degree
  
  

Benefits

Voted "Best Places to Work," our culture is driven by self-starters, team players, and visionaries. Headquartered in Los Angeles, California, the company operates sites and business services in the US, UK, EU & APAC. We offer top benefits including Annual Leave Entitlement, paid holidays, competitive comp, team events and more Learning & Development is also of vital importance to Connexity where each employee has their own career plan, and receives their own Annual Learning Budget to spend as they wish.

• Healthcare Insurance
• Wellness Resources including subsidised lunches at the office
• Taboola Shares
• Phone bill paid
• Generous leave policy
• Parental Leave Policies
• Learning & Development Program
• Flexible hybrid working
  
  

We are committed to providing a culture at Connexity that supports the diversity, equity and inclusion of our most valuable asset, our people. We encourage individuality and are driven to represent a workplace that celebrates our differences, and provides opportunities equally across gender, race, religion, sexual orientation, and all other demographics. Our actions across Education, Recruitment, Retention, and Volunteering reflect our core company values and remind us that we're all in this together to drive positive change in our industry.

This position is hybrid (3 days / week) and based in our Sydney office: 1 Sussex Street, Barangaroo, Sydney

#HPSeniority level

• Seniority levelAssociate

Employment type

• Employment typeFull-time

Job function

• Job functionBusiness Development
• IndustriesIT Services and IT Consulting

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