Customer Service Leadership Opportunities

2 weeks ago


Adelaide, South Australia Drakes Supermarkets Full time
About Drake Supermarkets

Drake Supermarkets is a retail industry success story, a family-owned and operated private company that is Australia's largest independently-owned supermarket chain. We have experienced unprecedented growth, providing excellent career opportunities within our organisation.

Job Title: Customer Service Management

We are seeking to fill various roles in Customer Service Management, including Assistant Managers, Assistant Manager 3ICs, and Duty Supervisors across all areas of Adelaide. Multiple opportunities are available in this dynamic and growing company.

Responsibilities
  • To demonstrate front-end knowledge and an unparalleled commitment to customer service, with passion and enthusiasm, and a very hands-on approach.
  • To liaise effectively with team members and management, displaying strong leadership and delegation skills, and the ability to coach, train, and performance manage team members.
  • To commit to work health and safety standards, ensuring a safe working environment for all employees.
Requirements
  • A proven track record of delivering exceptional customer service and leading by example.
  • Strong communication and interpersonal skills, with the ability to motivate and inspire a team.
  • The ability to problem-solve, think critically, and make informed decisions in a fast-paced environment.

We offer a competitive salary package, estimated at $70,000 - $90,000 per annum, depending on experience and qualifications. This position offers the opportunity for professional growth and development, as well as potential for promotion within the company.



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