Luxury Boutique Manager

1 week ago

Sydney, New South Wales, Australia beBeeLuxury Full time $80,000 - $120,000

We are seeking a leader to manage our boutique and drive business growth through exceptional client experiences. Our ideal candidate will possess strong leadership skills, be able to build relationships with clients and prospects, and have a deep understanding of customer needs.

About the Role

We are looking for a highly skilled and experienced Boutique Manager to join our team. As a key member of our organization, you will be responsible for crafting a universe within the boutique that delivers memorable client experiences and fosters a fulfilling employee environment.

You will implement a strong clienteling approach to drive ambitious and sustainable business results, contributing to the brand's reputation and desirability through networking and events. Your key contributions will include developing relationships and initiating boutique activities, driving CRM and clienteling initiatives, and managing boutique operations in accordance with brand and group compliance policies.

Requirements
  • 4+ years previous experience in retail management (High watchmaking knowledge is preferred or high-value luxury product)
  • Track record of driving boutique performance from a qualitative, quantitative, and operations point of view
  • Strong understanding of Customer Service needs and customer priorities, clienteling, and ultimate hospitality mindset
  • Self-starter with team-player approach, excellent leadership, interpersonal, and communication skills
  • Must be available to work retail hours including nights and weekends
  • Knowledge of the local market
  • Excellent computer skills
What Will Make You Successful?

In this role, success will require:

  • A proven track record of driving boutique performance
  • Exceptional leadership and interpersonal skills
  • A deep understanding of customer needs and priorities

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