Luxury Sales Associate

7 hours ago

Sydney, New South Wales, Australia Kennedy Luxury Group Full time

Add expected salary to your profile for insights

Who we are at Franck Muller
As part of the Kennedy portfolio, Franck Muller embodies the art of bold innovation and Swiss watchmaking excellence. Founded in 1991, Franck Muller has earned global acclaim for its complex timepieces, pioneering designs, and the perfect balance of tradition and creativity.

Each Franck Muller watch is a testament to craftsmanship and ingenuity, where intricate complications meet daring aesthetics. Known for its iconic Cintrée Curvex cases and visionary designs, the brand continues to redefine luxury watchmaking.

In Australia, Franck Muller is proudly represented by Kennedy, with boutiques in Melbourne and Sydney delivering a bespoke experience defined by expertise, precision, and personalised service. Every timepiece reflects a commitment to artistry and excellence — a legacy designed to be treasured across generations.

The Opportunity
We are seeking a driven and client-focused Sales Associate to join our Franck Muller boutique. This is a unique opportunity to represent one of the world's most prestigious and innovative watchmaking brands in an exclusive luxury environment. As a key member of our boutique team, you will deliver personalised service, drive sales performance, and foster enduring relationships with both new and existing clients. You will also play an important role in upholding the presentation and operational excellence of the boutique, ensuring every client's experience reflects the very best of Franck Muller.

What you will do

  • Deliver a consistently exceptional client experience that reflects Franck Muller's heritage of innovation and luxury.
  • Build and nurture long-term client relationships, cultivating new business opportunities while deepening loyalty with existing clients.
  • Support boutique management in achieving sales targets and contributing to a high-performance team culture.
  • Develop and maintain strong product and brand knowledge to confidently share Franck Muller's craftsmanship and brand story with clients.
  • Ensure the boutique's presentation, merchandising, and stock management are maintained to the highest standard.
  • Assist with boutique operations, including POS transactions, cash handling, stock control, and daily opening/closing procedures.

What you will bring

  • Minimum 2 years' experience in luxury retail sales, ideally within fine timepieces or jewellery.
  • A proven track record of exceeding sales targets in a client-centric environment.
  • Strong interpersonal, communication, and relationship-building skills.
  • Impeccable professional presentation and an understanding of luxury service etiquette.
  • Highly organised, detail-oriented, and adaptable in a fast-paced environment.
  • Confident using retail systems and CRM platforms; qualifications in business, horology, or jewellery are highly regarded.
  • A clear Police Check is required.

At Franck Muller, we are committed to attracting and retaining the best in the industry. If you\'re ready to represent Franck Muller and be part of our boutique team, we'd love to hear from you.

Closing Date: Tuesday 30 September 2025 (unless filled prior)

All personal information received by us from you or about you will be stored, used and disclosed by us in accordance with our Privacy of Your Information Policy.


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