Multiskilled Hospitality Professional

7 days ago


Lake Saint Clair, Australia The NRMA Full time
Job Overview

We are seeking an experienced and enthusiastic Multiskilled Hospitality Professional to join our team on a casual basis at Pumphouse Point.

Candidates will be working in the department of their individual skillset and experience, creating an impact on our guests in this hands-on and detail-oriented role.

Key Responsibilities:
  • Provide exceptional experiences to our guests by working in your skilled area or multiple areas of the business such as guest services and reservations, housekeeping, or food and beverage.
  • Work across various aspects of Pumphouse Point day-to-day operations including Guest Services, Housekeeping, and Food & Beverage.
Required Skills and Qualifications:
  • Strong Guest Service experience with sound knowledge of NewBook, RoomMaster, Opera, or a similar booking system.
  • Previous food and beverage experience.
  • Previous housekeeping experience.
  • Certificate II in Hospitality (Operations) or equivalent experience.
  • Problem-solving skills including the ability to apply mathematical skills in a workplace context.
  • Flexibility to work across other areas of the business if required.
  • A reputation for providing excellent customer service, engaging in great conversations with our guests.
  • A vibrant attitude with the ability to work effectively as part of a busy team.
  • Good time management and an eye for detail.
  • An enthusiastic passion and pride in your work.
  • A current RSA accreditation.
  • Do Food Safely certificate of completion.
  • English speaking/communication skills so you can understand and follow directions.
  • A current drivers' license and car are essential living in a remote location.
What's In It For You?
  • Travel discounts on SIXT car rental, cruises, and accommodation at our award-winning NRMA Holiday Parks and Resorts.
  • Complimentary myNRMA membership including free Roadside Assistance and discounts on groceries, movie tickets, gift cards, gym memberships, attractions, restaurants, and much more.
  • Our reward and recognition program 'My Thanks.'
  • Employee referral program where you may be eligible for a referral bonus of up to $2,000.
  • Grow, progress, or relocate with us and move around the country to one of our many other holiday parks or resorts.


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