Hospitality Professional
4 days ago
We are seeking a skilled All-Rounder to provide exceptional experiences to our guests at NRMA Parks and Resorts.
Key Responsibilities:
- Provide a friendly and welcoming atmosphere for guests, ensuring their needs are met and exceeded.
- Work effectively in multiple areas, including guest services, housekeeping, and food and beverage, to ensure seamless operations.
- Utilize problem-solving skills to resolve guest concerns and maintain a high level of customer satisfaction.
- Collaborate with the team to achieve goals and objectives, promoting a positive and inclusive work environment.
- Maintain accurate records and communicate effectively with colleagues and management to ensure smooth operations.
Requirements:
- Certificate II in Hospitality (Operations) or equivalent experience.
- Strong guest service experience, with knowledge of booking systems.
- Previous food and beverage experience, with ability to work in a fast-paced environment.
- Previous housekeeping experience, with attention to detail and ability to maintain high standards.
- Ability to work effectively in a team, with excellent communication and time management skills.
- Current RSA accreditation and Do Food Safely certificate.
- English speaking and communication skills, with ability to understand and follow directions.
- Current driver's license and car, essential for working in a remote location.
What's in it for you?
At NRMA Parks and Resorts, we offer a range of benefits, including travel discounts, complimentary myNRMA membership, and a reward and recognition program.
Know you belong:
We celebrate and welcome difference, creating an inclusive workplace where our people feel respected, heard, valued, and connected.
Apply now:
If you're passionate about delivering exceptional guest experiences and working in a dynamic team environment, we encourage you to apply.
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