Customer Experience Specialist

3 weeks ago


Modbury, South Australia EssilorLuxottica Full time
Transform Customer Experiences in Luxury Retail

We are EssilorLuxottica, a global leader in the design, manufacture and distribution of ophthalmic lenses, frames and sunglasses. Our unique business model brings together advanced lens technologies and iconic eyewear craftsmanship.

With a portfolio of exclusive brands like Ray-Ban, Oakley, Oliver Peoples, Persol, and Costa, alongside esteemed licensed brands such as Tiffany & Co, Burberry, and CHANEL, we create a vertically integrated business that addresses the world's evolving vision needs.

About the Role

We are seeking a passionate Retail Associate to join our team at Myer, Tea Tree Plaza. As a key member of our sales team, you will be involved in every step of the customer's journey, styling and customising High-Fashion frames to suit their lifestyle.

Key Responsibilities
  • Champion and promote our luxury brands, including PRADA, CHANEL, Tiffany & Co., Ray-Ban, and many others.
  • Provide exceptional customer service, ensuring a memorable experience in-store.
  • Work with brands such as Ray-Ban, Oakley, PRADA, D&G, Burberry, Miu Miu, Versace, and many others.
What We Offer

We pride ourselves on delivering premium service to each and every one of our customers. You will have the opportunity to work with a great team, gain insight and product knowledge, and participate in volunteering opportunities with our affiliated charity, OneSight.

Our competitive salary package includes an annual product imbursement and frequent incentive programs. With uncapped bonuses and family & friends discounts, you'll have the chance to enjoy the products you love and share them with your loved ones.

Requirements
  • Previous retail and sales experience
  • Excellent communication skills and empathy with customers

We embrace diversity and encourage all interested applicants from different backgrounds to apply. Estimated salary: AU$60,000 - AU$80,000 per year.



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