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Customer Experience Specialist

2 months ago

Modbury, South Australia Coles Full time

We're seeking a Customer Experience Specialist to join our team at Coles Supermarkets. In this role, you'll be responsible for delivering exceptional customer experiences by scanning items, processing payments, and engaging with our customers in the Checkouts and Assisted Checkouts area.

About Us

Coles is one of Australia's largest retailers, operating over 800 supermarkets across the country. We pride ourselves on providing great service to our customers and creating a welcoming environment for all.

About You

To be successful in this role, you'll need to have a strong commitment to providing great customer experiences. This means being enthusiastic, energetic, and able to work at pace. You'll also need to be knowledgeable about our products and services, as well as able to communicate effectively with customers.

Requirements

  • Able to work flexible hours across our store trading days (including early mornings, evenings, and weekends)
  • Ability to lift moderate to heavy loads and stand for long periods
  • Excellent communication and interpersonal skills

About the Benefits

We offer a range of benefits to our employees, including:

  • A competitive hourly rate of $22-$25 per hour
  • Flexible working arrangements to suit your needs
  • Ongoing training and development opportunities

We're an equal opportunity employer and welcome applications from people of all ages, cultures, abilities, sexual orientation, and gender identities. We're committed to creating a workplace that's safe and respectful for everyone.