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Retail Leader

3 weeks ago


Cleveland, Queensland, Australia beBeeCustomer Full time $60,000 - $80,000

At PLS Financial Services Inc., we are seeking a seasoned retail leader to fill the role of Shift Supervisor. The ideal candidate will provide exceptional customer service and drive business results in a fast-paced environment.

Key Responsibilities
  • Maintain high standards of customer service, build strong relationships with customers, and foster a positive store atmosphere.
  • Collaborate with the Assistant Store Manager to implement strategies that meet or exceed store goals and objectives.
  • Develop and motivate team members to deliver exceptional customer experiences, ensuring seamless interactions and excellent results.
  • Evaluate and enforce compliance with federal, state, and local regulations, promoting a culture of integrity.
  • Assume responsibilities of a Customer Service Representative and oversee team activities in the absence of the Store Manager.
Requirements
  • A minimum of one year of management experience in industries such as hospitality, financial services, retail, or restaurant is required.
  • The successful candidate must possess excellent communication skills, be able to engage with customers, develop positive relationships, and inspire excellence within the team.
  • Strong verbal and written communication skills, along with a collaborative management style, are essential for success in this role.
  • Candidates should demonstrate a professional appearance and demeanor, showcasing honesty and integrity at all times.
  • The ability to work flexible hours, including evenings, weekends, and holidays, is necessary to meet business demands.
Benefits

We offer an attractive package of benefits, including medical/dental/vision, 401(k), vacation time, opportunities for advancement, and ongoing training and development.

Core Values

We strive to embody our Core Values in every position at PLS: Customer Focus, Integrity and Trust, Teamwork, Results.