Regulated Community Safety Officer

23 hours ago


Caloundra, Australia beBeeRegulatedParking Full time $57,600 - $99,200

Job Title: Regulated Parking Officer

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About the Position:

The Customer Service and Response Department is accountable for ensuring a great place to live and protecting the environment by collaborating with our customers and businesses to provide timely, customer-focused service delivery, advice, and advocacy in local laws, environment, health, and legislative compliance areas.

As a Regulated Parking Officer, you will be responsible for providing customer-focused enforcement of Council's Local Laws and relevant State legislation relating to regulated parking, emphasizing education, self-regulation, and teamwork within the Regulated Parking Unit and across the broader Customer Service and Response Department.

About You:

You will undertake proactive rostered regulated parking patrols in all regulated areas, including metered parking zones, issuing infringement notices using handheld devices and automated number plate vehicle recognition systems.

You will represent the Council in community interactions, providing accurate and timely information and advice on operations within the team's responsibility.

Community education programs related to the Customer Service and Response Department, informing and educating the community, liaising with key stakeholder groups on road safety and parking issues, are also part of your duties.

To be eligible for this role, you must possess a valid Driver's License - Class C and have completed Year 12 studies or equivalent experience.

Working calmly in high-pressure customer service environments and maintaining high standards of output through personal presentation and attention to detail are required skills.



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