Patient Services Officer

2 weeks ago

Brisbane, Queensland, Australia Starling Services Full time

**_Patient Services Officer _**_- Queensland_**

**_ Job Type - Casual _**_Ongoing Employment_**

**_ Regional, Rural and Remote Deployments_**

The footprints of Starling Services are spread among all segments of the industries
- Logistics, Facility Management, Education, Information Technologies, Telecom, FMCG, etc. It is guided, advised and supported by a team of eminent achievers having esteemed backgrounds from multiple industries.

**_ What You'll Do_**
- Acting as the first point of contact and greeting patients on arrival
- Making and managing patient appointments for numerous Specialists across multiple sites Collecting patient information, maintaining patient privacy and accurate data entry
- Completing cardiology related administration including document scanning
- Managing a large volume of patient telephone enquiries
- Billing and receipting of accounts to patients, Medicare and DVA
- Liaising with Specialists, Nurses, Cardiac Physiologists and peers
- Completing tasks as allocated by Practice Manager and or Site Leader

**_ Who You Are_**
- Minimum of one to two years' experience in healthcare
- Exceptional phone manner, excellent time management skills and the ability to multi task
- Ability to work autonomously and complete work within tight time frames
- Superior customer service and exceptional communication skills with the ability to work as an effective team member with flexibility to respond to fluctuating work flows
- Positive, enthusiastic and a genuine love of working in a fast paced environment whilst maintaining a high level of quality and professionalism
- Proficient computer skills
- Full-time availability however if it's only part-time hours you're looking for, please do reach out

**_ We Offer_**
- The opportunity to work for a major industry supplier with an appetite for growth
- A positive workplace with an ongoing commitment to continuous improvement and your development
- Competitive Salary

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