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Retail Operations Manager

2 months ago

Melbourne, Victoria, Australia Sephora Full time

Experience a dynamic and fast-paced retail environment at Sephora as a Retail Operations Manager in our Eastland Store on a full-time basis.

About Us

Sephaora is a leading beauty retailer that offers a curated, innovative prestige beauty experience to customers.

Key Responsibilities:
  • To drive sales by showcasing the Sephora experience to customers through embodying Sephora's DNA of delivering a high-end, personalized service.
  • To manage and motivate store teams to consistently meet and exceed Key Performance Indicators (KPIs) and develop their skills and knowledge.
  • To utilize data insights and reporting tools to support operational decisions, working closely with the Store Manager, Assistant Store Manager, and Senior Beauty Advisors.

The ideal candidate will have strong leadership skills, be results-driven, and possess excellent communication skills. As a senior team member, you will be expected to provide guidance and mentorship to junior team members and contribute to achieving business objectives.

What We Offer
  • A competitive salary up to $29.04 per hour, including superannuation and commission.
  • Paid parental leave, birthday leave, and personal leave policies.
  • A range of employee benefits, including health and wellbeing initiatives, discounted gym memberships, and opportunities for professional development.