Strategic Growth Manager

7 hours ago

Sydney, New South Wales, Australia American Express Global Business Travel Full time
About the Role

A strategic growth manager plays a vital role in driving business success at American Express Global Business Travel.

As a seasoned professional with 5-7 years of experience in business development, specifically associated with high-caliber event production, you will be responsible for managing top existing clients and developing strategies to drive account growth through new business opportunities.

Key Responsibilities
  • Client Management: Responsible for client retention, contract management, revenue growth, profitability, expansion, and overall account/event performance.
  • Business Development: Partner with event operational teams, business travel, corporate card, and other partners to ensure synergies and cross-collaboration amongst shared accounts. Lead RFP renewals and individual program resigning in collaboration with operations and sales leadership and in accordance with overall pricing and servicing strategies.
  • Client Support: Provides meeting industry and product guidance targeted at client experience and operational improvements. Participates in client meetings, presentations, and business reviews.
  • Operational Success: Works alongside the operations team to ensure operational success throughout planning and if required, onsite support. Resolves problems and removes obstacles through interaction with other functional departments and escalates obstacles to Leader as needed.
Requirements
  • Education: Bachelor's degree with a minimum of 5-7 years of business development experience.
  • Skills: Consultative communication skills, including presentation, sales, and negotiation in a commercial environment. Operational experience or understanding of operational processes as they relate to a client meeting or event.
  • Personal Qualities: Proven ability to grow internal and external relationships by providing insight and advice to enhance meetings and event solutions value and profitability. Ability to think conceptually, using strong analytical skills.
About Us

American Express Global Business Travel is committed to providing its employees with a comprehensive compensation package that includes a competitive salary.

We offer a base salary of $80,000 - $120,000 per year, depending on experience.

This figure may vary based on factors such as location, qualifications, and job requirements.

In addition to the base salary, we also offer a range of benefits, including flexible working arrangements, health insurance, retirement plans, parental leave, adoption assistance, and more.

We strive to create an inclusive and supportive work environment that encourages diversity, equity, and inclusion in every aspect of our business.

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