Frontline Clinic Officer

2 days ago

Tamworth, New South Wales, Australia beBeeCustomerService Full time $72,197 - $72,601

At a medical facility, we're seeking a dedicated and professional officer to deliver high-quality customer service to patients and clients attending our outpatient departments.

This role supports clinical teams by ensuring the smooth operation of clinics, managing waitlists and appointments, and maintaining confidentiality. The successful candidate will communicate regularly with department leaders to ensure efficient service delivery, uphold policies and procedures, and contribute to funding optimisation.

Key Responsibilities:
  • Deliver high-quality customer service to patients and clients
  • Support clinical teams in clinic operations
  • Manage waitlists and appointments
  • Maintain confidentiality
  • Communicate with department leaders

The ideal candidate will have demonstrated experience in a clinic setting, including reception duties, phone enquiries, appointment scheduling, and data entry. They will also possess excellent oral and written communication skills, effective interpersonal skills, and knowledge of billing practices.

Requirements:

  • Experience in a clinic setting
  • Reception duties
  • Phone enquiries
  • Appointment scheduling
  • Data entry
  • Excellent communication skills
  • Effective interpersonal skills
  • Knowledge of billing practices

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