Frontline Patient Care Coordinator

4 days ago

Tamworth, New South Wales, Australia beBeeCustomer Full time $34,460 - $73,555
Job Opportunity

We are seeking a dedicated and professional individual to deliver high-quality customer service to patients and clients attending outpatient departments.

  • Deliver exceptional customer service to patients and clients
  • Support clinical teams by ensuring the smooth operation of clinics, managing waitlists and appointments, and maintaining confidentiality
  • Communicate regularly with department leaders to ensure efficient service delivery and contribute to the optimisation of processes

This role requires strong time management and prioritisation skills, as well as a commitment to representing the department with professionalism in both presentation and attitude.

Key Responsibilities
  • Reception duties, phone enquiries, appointment scheduling, and data entry
  • Effective customer service skills, excellent oral and written communication skills
  • Ability to work independently and within a multidisciplinary team
  • Demonstrated ability to learn new processes and be flexible

This is an opportunity to make a meaningful impact on patient care and be part of a supportive and dynamic healthcare team.

Benefits

As a valued member of our team, you will have the opportunity to work in a fast-paced and dynamic environment, contributing to the delivery of high-quality patient care. You will also have access to ongoing training and development opportunities, enabling you to grow and develop your skills and career.

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