System Workflow Specialist

2 weeks ago

Melbourne, Victoria, Australia beBeeDeveloper Full time $130,000 - $180,000

Maximize the impact of technology in enhancing legal service delivery.

About the Role:
  • We seek an experienced Developer to join our Digital Legal Service Operations team in Melbourne.
Key Responsibilities:
  • Cultivate and lead technical efforts for a document automation and matter workflow system.
  • Collaborate with stakeholders to create and continuously improve processes, prioritizing client requirements and business value delivery.
  • Evaluate and reverse engineer business processes to reduce friction, improve efficiency, and deliver exceptional quality aligned to clients' expectations.
  • Publish solutions to enhance transparency and support a well-documented environment.
  • Be open to learning new skills and systems, exhibiting a growth mindset.
  • Maintain precedents and templates in the system.
  • Create and maintain SSRS reporting.
  • Administer and maintain the web portal.
  • Manage user licenses.
  • Train users in developing their knowledge of the system.
  • Liaise with vendors for provision of external support as needed.
  • Maintain cyber security at all times.
Requirements:
  • Advanced development skills.
  • Solid understanding of various areas of law.
  • Strong comprehension, critical thinking, and attention to detail.
  • Excellent communication and interpersonal skills.
  • Good organizational and administrative ability.
  • Excellent literacy and presentation skills.
  • Desirable: SQL, SSRS, and PowerBI reporting experience.

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