Outbound Service Delivery Lead

1 week ago

Brisbane, Queensland, Australia beBeeCorporate Full time $90,000 - $120,000

Transform your career with a new role as an Outbound Service Delivery Lead.

A challenging opportunity has arisen for a highly motivated and results-driven professional to join our small corporate environment. As an Outbound Service Delivery Lead, you will be responsible for building relationships with corporate customers through outbound calls. Your exceptional customer service skills and ability to engage effectively with contacts at all levels will be key to generating new business relationships or enhancing existing customer relationships.

Key Responsibilities:

  • Initiating contact by telephone with potential and existing corporate customers across various industries
  • Data entry and CRM management
  • Administration tasks relevant to the role

Requirements:

  • Previous experience in a high-volume outbound contact centre role within a corporate environment (banking, finance, insurance, private health provider, or similar)
  • Exceptional customer service ethos
  • Ability to build rapport and engage professionally with customers at all levels, including senior executives
  • Ability to handle customer objections
  • Outstanding time management and organisation
  • Strong drive and outcomes-focused approach
  • Strong computer skills

What We Offer:

  • Permanent, full-time position, Monday - Friday, based in the Brisbane CBD office
  • Competitive salary with bonus structure kicking in after probation period
  • Supportive and collaborative culture where input matters and is valued
  • Innovative environment that encourages entrepreneurship and innovation
  • Excellent long-term career prospects

This role requires a self-starter who is proactive and able to work independently. If you have a strong desire to progress your career in a dynamic and innovative environment, this could be the ideal opportunity for you.

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