Onsite Experience Coordinator

3 weeks ago


Melbourne, Victoria, Australia Myob Full time
About the Role

We're seeking a highly skilled Onsite Experience Specialist to join our award-winning People Experience team at MYOB. As a key member of our team, you'll be responsible for delivering exceptional customer experiences and team culture, on-site in our Melbourne office. You'll have the opportunity to work across multiple areas, from basic tech troubleshooting, event facilitation, and vendor management to supporting remote teams by assisting with the day-to-day operations of our Melbourne office.

Key Responsibilities
  • Deliver a workplace experience that inspires, engages, and ensures the safety and wellbeing of our people
  • Assist staff and visitors with inquiries and issues related to the office environment, including meeting room and office event setups
  • Provide an exceptional onboarding and offboarding experience
  • Maintain stock levels of consumables, stationery and IT assets
  • Provide basic technical support, ensuring devices (laptops, meeting rooms, access systems) are functional
  • Work with remote teams to assist in configuration and troubleshooting of local issues

What We're Looking For
  • Experience working in a business support, reception or face-to-face customer service role would be ideal
  • Skills in community building and a desire to champion social engagement across the wider Melbourne team
  • Previous experience providing onsite business administrative support in a corporate environment
  • Amazing customer service and team collaboration skills
  • Always curious with a genuine passion for technology and innovation
  • A keen problem solver who loves to share their knowledge

Our Culture & Benefits
  • We're proud to be a Circle Back Initiative Employer and we commit to responding to every applicant
  • MYOB are an equal opportunity employer and we champion diversity
  • We believe that the right hire is someone who makes an addition to our culture, rather than someone who fits in and conforms to our status quo


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