Administrative Support Specialist

3 weeks ago

Toowong, Queensland, Australia Auto & General Full time

About us:

At Auto & General, we strive to provide exceptional products and services that safeguard our customers in times of need. Our diverse range of general insurance products protects customers on the road, at home, and on holiday, including car, motorcycle, home, contents, and pet insurance, as well as roadside assistance.

Our culture of 'high performance with high integrity' underpins our values and the way we interact with our customers, the community, and each other. We're committed to being Australia's best insurer, and we're always on the lookout for talented, passionate individuals who can help us achieve our goal.

The role:

This role will provide administrative support to the Associate Director Media, Marketing & Acquisition and the General Manager Digital Marketing & Aggregation, including daily tasks, meeting management, reporting, liaison, HR support, and event management.

This is an exciting opportunity to work closely with a dynamic team in our high-performing Growth Ops division. This is a permanent role based in our Toowong office.

Key responsibilities:

  • Proactively manage the AD & GMs' calendars, scheduling meetings, appointments, and conferences, ensuring optimal time management.
  • Coordinate and confirm meeting logistics, including venue booking, travel arrangements, and preparation of necessary materials.
  • Co-ordinate diaries on a daily basis.
  • Prepare and submit on time, reports and presentation material as required.
  • Liaise with various other divisions on behalf of the AD & GM.
  • Organise, attend, and take minutes as required, with timely publication and follow-up for action items maintained.
  • Support and manage recognition programs.
  • Collate and calculate expense claims.
  • Monitor leave and mandatory training requirements for the departments.
  • Input and follow up on 'To Do' tasks within time constraints.

Requirements:

  • Previous experience in a Personal Assistant role (ideal).
  • Exceptional organisational and time management skills, with the ability to prioritise tasks, manage competing priorities, and meet deadlines.
  • Proven diary management and organisational skills.
  • Intermediate proficiency in email and digital capabilities.
  • Excellent written, interpersonal, and verbal communications skills.
  • Intermediate to Advanced level in Microsoft Excel, Microsoft Word, PowerPoint, and/or Google suite (Sheets/Slides/Docs).
  • Ability to demonstrate attention to detail at all levels, including proofreading, ensuring data accuracy.
  • Corporate presentations/small event management experience.

Our benefits:

  • Location – Our office is conveniently based in Toowong, with access to retail, restaurants, various parking options, and public transport.
  • Extra leave – Enjoy additional leave days on us. You'll receive a paid 'ME' day and one paid volunteer leave day annually. Team members can also purchase up to two additional weeks of leave per year.
  • Paid parental leave – We support our new parents with paid parental leave and other benefits.
  • Workplace giving – If you're passionate about a cause, then we are too – we offer workplace giving and we'll dollar-match your donations to registered charities.
  • Development opportunities – We're championing your development with internal programs and access to a wide range of online courses.
  • Employee discounts – You'll receive discounts on Budget Direct insurance products.
  • Reward and recognition – We reward high performance with employee recognition, reward, and incentive schemes.
  • Onsite facilities – There are excellent end-of-trip facilities on offer and private spaces for nursing mothers.
  • Get social – Join our vibrant social and community activities, including annual celebrations, family fun days, and regular events across each of our sites.
  • Perks App – Access to an employee benefits and discounts app called 'Perks', offering great discounts, offers, and programs across a range of areas.

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