Administration Manager

2 days ago

Toowong, Queensland, Australia Early Start Australia Full time
About the Role

We are seeking a highly skilled and motivated Administration Manager to join our team at Early Start Australia. As a key member of our administration team, you will be responsible for providing exceptional administrative support to our clinic, ensuring the smooth operation of our daily activities.

Key Responsibilities
  • Act as the first point of contact for families and clients, providing exceptional customer service and support.
  • Manage and coordinate appointments, patient information, and data entry with accuracy and attention to detail.
  • Process NDIS claims, accounts, and invoicing duties with efficiency and professionalism.
  • Assist therapists with administrative tasks relevant to therapy, ensuring seamless communication and collaboration.
  • Provide administrative support to the team, ensuring the smooth operation of our daily activities.
Requirements
  • Knowledge of NDIS administrative requirements and funding packages.
  • Strong customer service and communication skills, with the ability to build rapport with clients and families.
  • Experience with practice management software, Medicare, and Eftpos.
  • Proficient use of Microsoft Excel, Outlook, and Word.
  • A proactive and committed approach to quality improvement.
  • A real people person, who loves to make everyone who visits us feel valued.
About Us

Early Start Australia is a national multidisciplinary allied health organisation committed to delivering evidence-based early intervention and therapy services to children and their families. We prioritise building a fantastic team culture and working with children and their families to make a real difference to their everyday lives.

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