Clinical Solutions Expert

4 weeks ago

Brisbane, Queensland, Australia Dedalus Full time

Transforming Healthcare with Dedalus

Role Overview

We are seeking a highly skilled Clinical Solutions Expert to join our Presales Team in Australia. As a key member of our team, you will play a crucial role in delivering a better, integrated world-class Electronic Medical Record (EMR) solution to digitally transform the delivery of Healthcare across the ANZ market.

Key Responsibilities

  • Partner with sales teams to develop and execute an effective selling strategy for each opportunity, and to position Dedalus offering around competitive threats and alternatives.
  • Keep abreast of market trends and product & competitor landscapes – involvement in strategic discussions to shape the life cycle of products (from bringing a new product to market to the end of life of products)
  • Engage with customers and prospects to demonstrate our solutions and products, effectively communicate the key core value propositions and key differentiators, and confirm the opportunity's technical viability.
  • Document the customer's Goals, Objectives, Opportunities, Problems, and Obstacles, and link back to Dedalus portfolio's unique business values.
  • Provide workflow analysis of the current state and how Dedalus solutions can improve the existing state.
  • Develop proposed solutions that address prospect-specific clinical, business, and technology issues.
  • Perform tailored onsite/remote product demonstrations and presentations to clinical end users, IT staff, business analysts and executives.
  • Collaborate with bid teams to develop written content for product-related sections of RFPs, prepare presentations, and perform workflow evaluations.
  • Gather ongoing prospect-customer feedback and related information and provide feedback to product management.
  • Answer technical questions about product applications and new features to prospects and to various groups within new and existing customer accounts.
  • Partner with sellers to identify opportunities by providing insights into possible leads from working with third-party vendors, trade shows, local conferences, and other industry events.
  • Identify and communicate possible improvements in the work process for customers and peers and professionally guide the customer's decision-making process by providing an optimized solution to meet customer KPIs
  • Works with clinical governance and safety to ensure clinical standards are met.

About You

We are looking for a highly motivated and experienced Clinical Solutions Expert who is passionate about delivering innovative healthcare solutions. You will have a strong background in clinical governance, healthcare technology, and electronic medical records, with excellent communication and interpersonal skills.

Requirements

  • Bachelor's or advanced degree in a relevant field (e.g. Medicine, Health Science, Nursing)
  • At least 3 years Clinical experience in a healthcare setting
  • At least 3+ years' experience in Hospital or Health software settings in ANZ private and/or Public Organisations.
  • Knowledge of Health Industry Skills in business analysis, and requirement definition
  • Understanding of Hospital Information Systems and processes/ workflow

What We Offer

At Dedalus, we offer a dynamic and supportive work environment, with opportunities for professional growth and development. We are committed to delivering innovative healthcare solutions that make a meaningful difference in people's lives.

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