Clinical Solutions Expert for Healthcare Transformation

2 days ago

Brisbane, Queensland, Australia Dedalus Full time

About Dedalus



We are a world-leading healthcare technology company dedicated to helping clinicians and nurses deliver better care to their served communities.



Our mission is to provide innovative software solutions that enable hospitals and health organizations to improve patient outcomes, reduce costs, and enhance the overall quality of care.



Job Title: Clinical Presales Solution Specialist

About the Role

This is an exciting opportunity to join our highly successful ANZ Presales Team as a Clinical Presales Solution Specialist. As a key member of our team, you will be responsible for delivering a better, integrated world-class Electronic Medical Record (EMR) solution to digitally transform the delivery of Healthcare across the ANZ market.



Your primary objective will be to partner with sales teams to develop and execute effective selling strategies for each opportunity, position Dedalus' offering around competitive threats and alternatives, and engage with customers and prospects to demonstrate our solutions and products.



Key Responsibilities


  • Develop and execute effective selling strategies in partnership with sales teams;
  • Position Dedalus' offering around competitive threats and alternatives;
  • Engage with customers and prospects to demonstrate our solutions and products;
  • Document customer goals, objectives, opportunities, problems, and obstacles, and link back to Dedalus' portfolio unique business values;
  • Provide workflow analysis of the current state and how Dedalus solutions can improve the existing state;
  • Develop proposed solutions that address prospect-specific clinical, business, and technology issues;
  • Perform tailored onsite/remote product demonstrations and presentations to clinical end-users, IT staff, business analysts, and executives;
  • Collaborate with bid teams to develop written content for product-related sections of RFPs, prepare presentations, and perform workflow evaluations;
  • Gather ongoing prospect-customer feedback and related information and provide feedback to product management;
  • Answer technical questions about product applications and new features to prospects and various groups within new and existing customer accounts;
  • Partner with sellers to identify opportunities by providing insights into possible leads from working with third-party vendors, trade shows, local conferences, and other industry events;
  • Identify and communicate possible improvements in the work process for customers and peers and professionally guide the customer's decision-making process by providing an optimized solution to meet customer KPIs;
  • Work with clinical governance and safety to ensure clinical standards are met.


Requirements

To be successful in this role, you will need:




  • Bachelor's or advanced degree in a relevant field (e.g., Medicine, Health Science, Nursing);
  • At least 3 years of clinical experience in a healthcare setting;
  • At least 3+ years' experience in hospital or health software settings in ANZ private and/or public organizations;
  • Knowledge of health industry skills in business analysis and requirement definition;
  • Understanding of Hospital Information Systems and processes/workflow.


Salary

The estimated salary for this role is AU$120,000 - AU$150,000 per annum, depending on experience and qualifications.

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