Clinical Workflow Expert

4 days ago


Brisbane, Queensland, Australia Philips Full time

About the Role:

We are seeking a highly skilled Clinical Workflow Expert to join our team in Sydney or Brisbane. As a key member of the Applications Team, you will be responsible for implementing solutions and delivering clinical consulting projects for healthcare customers.

This is an exciting opportunity to combine your clinical experience with your passion for Healthcare IT. You will utilize your superior understanding of clinical workflows and experience in deploying Healthcare solutions to provide top-quality service to our current and prospective clients across ANZ.

Your Key Responsibilities:

  • Ensure successful clinical and physician adoption of Philips solutions
  • Serve as a consultative partner with customers throughout sales, implementation, and adoption to ensure a smooth and effective implementation of Philips solutions
  • Support and advise the salesforce during customer acquisition
  • Advise solution architects during solution design and/or scoping in the sales phase
  • Deliver clinical consulting services that may or may not be combined with the implementation of a Philips product or solution
  • Participate in the development of new solutions (services and/or product functionality)
  • Configure or manage the configuration of Philips solutions to accommodate clinical and/or operational workflow in the customer's environment
  • Conduct workflow analysis and consult on workflow changes that need to occur with the implementation of new functionality or solutions
  • Guide the customer in testing workarounds, clinical integration, and new functionality of Philips solutions
  • Coach and educate customers in the use of complex situations for multiple solutions

What We Offer:

A competitive salary of approximately $120,000 - $150,000 per annum, commensurate with experience and qualifications, plus benefits and opportunities for career growth and professional development.

About Philips:

We are a health technology company committed to making the world healthier and more sustainable through innovation. Our values include inclusivity, diversity, and equal opportunities for all employees.



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