Clinical Solutions Expert

2 months ago

Brisbane, Queensland, Australia Dedalus Full time

Transforming Healthcare Together

Dedalus is seeking a skilled Clinical Solutions Expert to join our Presales Team in Australia. As a key member of our team, you will be responsible for delivering a better, integrated world-class Electronic Medical Record (EMR) solution to digitally transform the delivery of Healthcare across the ANZ market.

Your Key Responsibilities

  • Develop and execute an effective selling strategy for each opportunity, positioning Dedalus offering around competitive threats and alternatives.
  • Stay up-to-date with market trends and product & competitor landscapes, contributing to strategic discussions to shape the life cycle of products.
  • Engage with customers and prospects to demonstrate our solutions and products, effectively communicate the key core value propositions and key differentiators, and confirm the opportunity's technical viability.
  • Document the customer's Goals, Objectives, Opportunities, Problems, and Obstacles, linking back to Dedalus portfolio's unique business values.
  • Provide workflow analysis of the current state and how Dedalus solutions can improve the existing state.
  • Develop proposed solutions that address prospect-specific clinical, business, and technology issues.
  • Perform tailored onsite/remote product demonstrations and presentations to clinical end users, IT staff, business analysts, and executives.
  • Collaborate with bid teams to develop written content for product-related sections of RFPs, prepare presentations, and perform workflow evaluations.
  • Gather ongoing prospect-customer feedback and related information, providing feedback to product management.
  • Answer technical questions about product applications and new features to prospects and to various groups within new and existing customer accounts.
  • Partner with sellers to identify opportunities by providing insights into possible leads from working with third-party vendors, trade shows, local conferences, and other industry events.
  • Identify and communicate possible improvements in the work process for customers and peers, professionally guiding the customer's decision-making process by providing an optimized solution to meet customer KPIs.
  • Work with clinical governance and safety to ensure clinical standards are met.

You Will Thrive In This Role If

  • You have a Bachelor's or advanced degree in a relevant field (e.g. Medicine, Health Science, Nursing).
  • You have at least 3 years Clinical experience in a healthcare setting.
  • You have at least 3+ years' experience in Hospital or Health software settings in ANZ private and/or Public Organisations.
  • You have knowledge of Health Industry Skills in business analysis, and requirement definition.
  • You have understanding of Hospital Information Systems and processes/ workflow.

About Dedalus

Dedalus is committed to providing an engaging, rewarding work experience that reflects the passion our employees bring to our mission of helping clinicians and nurses deliver better care to their served communities.

We foster a culture where employees are encouraged to learn and innovate, and to enable and enhance clinical co-operation and processes while making a meaningful difference for millions of people around the world.

Our company is enriched by a diverse population of 7,600 people in more than 40 countries that work together to innovate and drive better healthcare options for millions of patients around the world.

We are the people of Dedalus.

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