Operational Leader

3 days ago


Sydney, New South Wales, Australia Woolworths Group Full time

The Norwood Hotel, a heritage-listed establishment, is seeking an Operational Leader to join their team.

About Us

We are part of the Woolworths Group, one of Australia's leading retailers. Our hotel is situated on the corner of The Parade and Osmond Terrace, offering a unique experience for our guests.

Job Description

This is a brilliant opportunity to become an Operational Leader at the Norwood Hotel. As a leader, you will be responsible for managing day-to-day operations, including opening and closing procedures, back-of-house administration, recruiting and training staff, rostering, and providing exceptional guest experiences.

You will bring your passion for good food, customer service, and creating memorable moments for our guests. We encourage creativity and innovation in growing the business through new initiatives.

Requirements
  • Hospitality or Retail leadership experience, ideally with exposure to food, bars, and gaming.
  • Ability to lead, develop, and coach a large, multi-skilled team.
  • Operational experience to achieve financial and business targets.
  • Highly developed customer service skills.
  • Current industry RSA and RSG/RCG qualifications.
Salary and Benefits

We offer a competitive base salary of $71,300 + Super + Bonus + Discounts. In addition to the salary, we provide exclusive discounts and benefits, including:

  • An ALH discount card for Endeavour Group brands.
  • Endeavour Wellbeing Support Program.
  • Paid parental leave for permanent team members.
  • Annual Share Purchase Plan for eligible team members.
  • Awards Nights.
  • Service Recognition Program.

As an Operational Leader, you will be part of a dynamic team that creates memorable experiences for our guests. We believe in having fun while working together to achieve our goals.


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