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Operations Leader

1 month ago

Sydney, New South Wales, Australia Scape Full time
About the Role

We are seeking an experienced leader to join our team as an Operations Supervisor at Scape CBD location.

As Operations Supervisor, you will provide essential leadership support to our Customer Experience Team Members, ensuring the well-being and safety of our residents, team members, and the building itself.

Your mission will be to provide support to residents and key stakeholders, escalating issues as needed.

Key Responsibilities

  • Lead and inspire team members with different personalities
  • Provide support to residents and key stakeholders
  • Ensure the well-being and safety of our residents, team members, and the building itself
  • Multitask and prioritize tasks and reporting to management

Requirements

  • Minimum of 3 years in a supervisory role within property management or a customer service-related environment
  • Experience in leadership roles, making measured decisions under pressure
  • Positive attitude, confidence in sharing ideas and evolving with our growing business
  • Immaculate presentation and organizational skills
  • Effective communication and cultural sensitivity

About Scape

Scape's vision is to be the Earth's best living company. We are a leading provider of student accommodation in Australia, providing a home to 17,000 students and a unique experience to help students make the most of their studies.

Benefits

We offer a range of benefits, including a day off to celebrate your birthday, a recharge day, stays at our buildings in any state, referral bonuses, and support for your well-being and safety.

Our Values

We value diversity, inclusivity, and respect for our residents, team members, and stakeholders. We strive to create an environment that respects and values your culture, traditions, and perspectives.