Incident Management Specialist
4 weeks ago
Humanised Group is a technology company that operates nationally, offering a unique and business-critical service. With a strong focus on staff development and a commitment to growth, they are an attractive employer for those seeking a challenging and rewarding career.
About the PositionThis role is suited for an experienced Incident Manager who can bring their expertise in IT service management, process development, and communication to drive continuous enhancements and improvements. The successful candidate will be responsible for leading incident resolution, driving process enhancements, collaborating with stakeholders, and ensuring compliance with disaster recovery and business continuity plans.
Key Responsibilities- Lead incident resolution and oversight
- Drive continuous improvement initiatives
- Enhance tooling and processes
- Engage with stakeholders and collaborate on initiatives
- Ensure compliance with auditing protocols
- 5+ years of experience in a similar position, preferably in a consultancy or ISP environment
- Proficient in IT service management, process development, and communication
- ITIL certification and experience across the framework
- Located in Brisbane or willing to relocate from within Australia
- Australian Citizenship required due to clearance requirements
- Allowances for mobile and internet
- Annual bonuses
- Salary sacrifice options
- Recession-proof business
- Above-market superannuation
- Above-market paternity and maternity leave
- Strong focus on career advancement
- Close proximity to public transport and onsite free car parking
-
Incident Resolution Specialist
7 days ago
Brisbane, Queensland, Australia Humanised Group Full timeAbout the RoleWe are seeking an experienced Incident Resolution Specialist to join our team at Humanised Group. As a key member of our operations team, you will be responsible for managing and resolving complex IT incidents, ensuring minimal disruption to our services.Key Responsibilities• Manage and oversee incident resolution, ensuring prompt response...
-
Incident Management Specialist
4 weeks ago
Brisbane, Queensland, Australia Humanised Group Full timeAbout the BusinessHumanised Group is a technology company that operates nationally, offering a unique and business-critical service. With a strong focus on staff development and a commitment to growth, they are an attractive employer for those seeking a challenging and rewarding role.About the PositionThis is an exciting opportunity for an experienced...
-
Incident Management Specialist
1 month ago
Brisbane, Queensland, Australia Humanised Group Full timeAbout the BusinessHumanised Group is a technology company that operates nationally, offering a unique and business-critical service. With a strong focus on staff development and a commitment to growth, they are an attractive employer for those seeking a challenging and rewarding role.About the PositionThis is an exciting opportunity for an experienced...
-
Incident Management Specialist
3 weeks ago
Brisbane, Queensland, Australia Humanised Group Full timeAbout the business:Humanised Group is a technology company that operates nationally, offering a unique and business-critical service. They prioritize their staff as individuals over numbers and have a strong focus on career advancement.About the position:This role is suited for an experienced Incident Manager who can bring their expertise in IT service...
-
Critical Incident Manager
1 month ago
Brisbane, Queensland, Australia Suncorp Group Full timeAbout the RoleThe Critical Incident Manager plays a pivotal role in the day-to-day management of Major Incidents within Suncorp, driving restoration, recovery, and review of critical incidents based on best practices within an ITIL Framework.Key ResponsibilitiesInitiate the critical incident management process when a high-impact incident has been...
-
Program Manager Incident Management
4 weeks ago
Brisbane, Queensland, Australia Queensland Fire and Emergency Services Full timeAbout the RoleWe are seeking a highly skilled and experienced Program Manager to lead our Incident Management Development Program. As a key member of our State Operations team, you will be responsible for developing and delivering projects and activities to enhance our Incident Management capability.Key ResponsibilitiesLead and manage the development and...
-
Critical Incident Manager
3 weeks ago
Brisbane, Queensland, Australia Suncorp Group Full timeAbout the RoleThe Critical Incident Manager plays a pivotal role in the day-to-day management of Major Incidents within Suncorp, driving restoration, recovery, and review of critical incidents based on best practices within an ITIL Framework.Key ResponsibilitiesInitiate the critical incident management process when a high-impact incident has been...
-
Program Manager Incident Management Lead
3 weeks ago
Brisbane, Queensland, Australia Queensland Fire and Emergency Services Full timeAbout the RoleWe are seeking a highly skilled and experienced Program Manager to lead our Incident Management Development Program. This is a key role within our State Operations division, responsible for developing and delivering projects and activities to enhance our Incident Management capability.Key ResponsibilitiesLead and manage the development and...
-
Identity and Access Management Specialist
3 weeks ago
Brisbane, Queensland, Australia Corporate Services - Qld Metropolitan,Melbourne Metropolitan Full timeAbout the Role:We are seeking an experienced Identity and Access Management (IAM) specialist to join our team at Corporate Services - QLD Metropolitan, Melbourne Metropolitan. As an IAM specialist, you will play a crucial role in ensuring the day-to-day management of IAM platforms, ensuring compliance with security control standards within the IAM operations...
-
Threat Management Specialist
4 weeks ago
Brisbane, Queensland, Australia Woolworths Full timeJob Summary: We're seeking a highly skilled Threat Management Specialist to monitor and analyse cyber threats, conduct incident response, and provide threat intelligence support.About the Role:Stay informed about the evolving cyber threat landscape and contribute to threat reports, including triaging, tuning, and customising threat intelligence alerts....
-
Cybersecurity Threat Management Specialist
2 weeks ago
Brisbane, Queensland, Australia Vero Insurance Full timeCybersecurity Threat Management SpecialistAt Vero Insurance, we're committed to safeguarding our organisation by continuously monitoring, detecting, assessing, and responding to security threats and incidents from both internal and external sources.As a Cybersecurity Threat Management Specialist, you will leverage your technical expertise to ensure the...
-
Firefighting Specialist
1 week ago
Brisbane, Queensland, Australia Queensland Fire and Emergency Services Full timeAbout the RoleQueensland Fire and Emergency Services is seeking a motivated and dedicated Firefighting Specialist to join our team. As a Firefighting Specialist, you will be responsible for responding to emergency incidents, promoting community safety, and contributing to the upkeep and hygiene of station facilities.Key ResponsibilitiesRespond to fire and...
-
IT Service Management Specialist
4 weeks ago
Brisbane, Queensland, Australia Ashurst Full timeAbout the RoleAshurst is seeking an IT Service Management Specialist to play a crucial role in maturing IT Service Management within the organization. This position will act as a hybrid of a Consultant Service Management Specialist and Service Delivery Manager, focusing on implementing IT service management processes, ensuring adherence to service level...
-
Cybersecurity Risk Management Specialist
3 days ago
Brisbane, Queensland, Australia Vero Insurance Full timeAbout the RoleWe're seeking a highly skilled Cybersecurity Risk Management Specialist to join our team. As a key member of our security team, you'll be responsible for identifying and mitigating cyber threats, ensuring the confidentiality, integrity, and availability of our data and systems.ResponsibilitiesMonitor and detect security threats in real-time,...
-
IT Management Specialist
4 weeks ago
Brisbane, Queensland, Australia Cognizant Full timeAbout the RoleCognizant is seeking a highly skilled IT Management Specialist to join our team. As a Service Delivery Manager, you will be responsible for ensuring the consistent delivery of high-quality client service in an effective and cost-efficient manner.Key ResponsibilitiesFacilitate governance meetings and ensure participation from relevant...
-
Cyber Security Specialist
3 weeks ago
Brisbane, Queensland, Australia Icon Group Full timeAbout the RoleWe are seeking a highly skilled Senior Cyber Security Specialist to join our team at Icon Group. As a key member of our Cyber Security Team, you will be responsible for the organisation's incident detection and response, implementing detective, preventative, and corrective measures against cyber threats.Key Responsibilities:Monitor and manage...
-
IT Support Specialist
3 weeks ago
Brisbane, Queensland, Australia HiTech Group Full timeIT Support SpecialistHiTech Group is seeking an experienced IT Support Specialist to join our team. As an IT Support Specialist, you will be responsible for providing second-level support for systems and production environments, including collaboration with other IT resolver groups to complete incident tickets and service requests.Key...
-
IT Security Specialist
2 weeks ago
Brisbane, Queensland, Australia Suncorp Group Full timeWe are seeking a highly skilled IT Security Specialist to join our Threat Management team at Suncorp Group. As a key member of our team, you will play a critical role in safeguarding our organisation by continuously monitoring, detecting, assessing, and responding to security threats and incidents from both internal and external sources.In this role, you...
-
Cyber Security Operations Specialist
7 days ago
Brisbane, Queensland, Australia Icon Group Full timeAbout UsAt Icon Group, we are committed to delivering the best possible cancer care to patients around the world.Our VisionWe bring together all aspects of quality cancer care, including medical oncology, radiation oncology, haematology, pharmacy services and chemotherapy compounding, to deliver a seamless service for cancer patients internationally.The...
-
Cyber Security Specialist
3 weeks ago
Brisbane, Queensland, Australia Icon Group Full timeAbout the RoleWe are seeking a highly skilled Senior Cyber Security Specialist to join our team at Icon Group. As a key member of our Cyber Security Team, you will be responsible for the organisation's incident detection and response, implementing detective, preventative, and corrective measures against cyber threats.Key ResponsibilitiesMonitor and manage...