IT Management Specialist

4 weeks ago

Brisbane, Queensland, Australia Cognizant Full time
About the Role

Cognizant is seeking a highly skilled IT Management Specialist to join our team. As a Service Delivery Manager, you will be responsible for ensuring the consistent delivery of high-quality client service in an effective and cost-efficient manner.

Key Responsibilities
  • Facilitate governance meetings and ensure participation from relevant stakeholders
  • Engage customers in Cognizant-driven community initiatives
  • Lead steering committee meetings with customer/senior management stakeholders to validate engagement health
  • Work with sales/account teams on new opportunities and enhancing existing portfolios through data mining
Service Management

Accountable for delivery of services end-to-end as per defined contracts for multiple projects being managed and adherence to SLAs as per contract.

Service Design and Operate

Responsible for service level management, continual service improvement & transformation, release management, automation, availability & stability management, problem management, incident management, app support, and IT operations.

Service Tracking

Conduct PMR & SMR meetings, ensure development-specific metrics are tracked/reported regularly, and ensure incidents and service requests are handled as per targets and timelines in accordance with SOPs defined from stakeholders.

Service Execution

Establish governance frameworks, conduct service performance review meetings, and ensure participation from all stakeholders. Work closely with stakeholders (internal/external) to fulfill needs as per engagement dynamics.

Business Development & Customer Relationship Management

Ensure customer escalations are minimal/zero and maintain transparent communication between customers and teams. Escalate misalignment of ideas to clients, articulate benefits/value add to clients, and present program status during weekly meetings.

Cognizant is committed to providing Equal Employment Opportunities. Successful candidates will be required to undergo a background check.

About Cognizant:

Cognizant (Nasdaq-100: CTSH) is one of the world's leading professional services companies, transforming clients' business, operating, and technology models for the digital era. Our unique industry-based, consultative approach helps clients envision, build, and run more innovative and efficient businesses. Learn how Cognizant helps clients lead with digital at www.cognizant.com or follow us @Cognizant.

  • Identity and Access Management Solutions Specialist

    2 days ago

    Brisbane, Queensland, Australia Exclaim IT Full time

    About the RoleThe Identity and Access Management (IAM) team at Exclaim IT requires a skilled Identity and Access Management Specialist to oversee and support IAM solutions, ensuring integration with core ICT systems and user lifecycle management.Key ResponsibilitiesDesign and implement enterprise IAM architecture, focusing on security, MFA, and system...

  • Senior Infrastructure Specialist

    1 week ago

    Brisbane, Queensland, Australia Brennan IT Full time

    About the RoleBrennan IT is seeking a Senior Infrastructure Specialist to join our team in Brisbane. This is a fixed-term contract with the possibility of extension. As a key member of our team, you will be responsible for delivering technical projects for a dedicated client.ResponsibilitiesEffective delivery of projects achieving desired outcomesAdhere to...

  • Energy Management Specialist

    2 weeks ago

    Brisbane, Queensland, Australia C015 APT MANAGEMENT SERVICES PTY LIMITED Full time

    The Opportunity at C015 APT MANAGEMENT SERVICES PTY LIMITEDWe are seeking an experienced Energy Management Specialist to join our Market Services team in Brisbane, QLD. As a key member of our commercial operations team, you will be responsible for managing daily gas supply, transportation, and power purchase agreements for our power generation assets.Your...

  • Cyber Security Specialist

    3 weeks ago

    Brisbane, Queensland, Australia Exclaim IT Full time

    About the RoleThe Cyber Security Specialist provides specialized security design and assurance services to support projects across operational technology (OT) and corporate IT environments. This role enhances the organization's capability and ensures digital solutions are designed, integrated, and functioning safely and securely.Key ResponsibilitiesTechnical...

  • SAP Investment Management Specialist

    2 days ago

    Brisbane, Queensland, Australia Exclaim IT Full time

    About the RoleAn experienced SAP Functional Analyst is required to support business and systems requirements analysis, evaluating and enhancing business processes through customized SAP solutions. This role will focus on the SAP Investment Management (IM) and Project Systems (PS) modules, with emphasis on custom enhancements using UI5 Fiori applications.Key...

  • Cyber Security Specialist

    3 weeks ago

    Brisbane, Queensland, Australia Zone IT Solutions Full time

    We are seeking a highly skilled Cyber Security Specialist to enhance our cyber security posture through effective management and utilization of CyberArk solutions.Key Responsibilities:Provide subject matter expertise in CyberArk solutions, including implementation, configuration, and administration, Perform security assessments and risk analyses to ensure...

  • Data and Analytics Specialist

    3 weeks ago

    Brisbane, Queensland, Australia Clicks IT Recruitment Full time

    Job SummaryWe are seeking a highly skilled Data and Analytics Specialist to join our team at Clicks IT Recruitment. As a key member of our team, you will be responsible for designing, developing, and managing our data warehouse and ETL solutions.Key Responsibilities:Design and develop data warehouse and ETL solutions to meet business requirementsProvide...

  • Trade Specialist

    2 weeks ago

    Brisbane, Queensland, Australia Autonomy & Asset Management Group Full time

    About Autonomy & Asset Management Group:We are a leading provider of automation, technology, and skilled trades services to the mining and resource industry.Our team is passionate about delivering exceptional results and fostering a culture of continuous learning and development.We are seeking a skilled individual to join our team as a Trade Specialist in...

  • Security Operations Specialist

    3 weeks ago

    Brisbane, Queensland, Australia Clicks IT Recruitment Full time

    Clicks IT Recruitment is seeking a highly skilled Security Operations Specialist to join their team. The ideal candidate will have extensive experience in designing and implementing advanced security tools, systems, and technologies to enhance detection, prevention, and response to cyber threats.The role involves:Developing and maintaining advanced security...

  • Data and Analytics Solutions Specialist

    2 weeks ago

    Brisbane, Queensland, Australia Clicks IT Recruitment Full time

    Job SummaryAs a Data and Analytics Solutions Specialist, you will play a key role in building out the data warehouse solution, accompanying Data Marts and ETL Pipelines for Clicks IT Recruitment.Key ResponsibilitiesDesign and develop high-quality data warehouse and data mart solutions for approval and implementation.Provide technical leadership to define...

  • Financial Operations Specialist

    3 weeks ago

    Brisbane, Queensland, Australia Macadamia Farm Management Full time

    About the RoleWe are seeking a highly skilled Financial Operations Specialist to join our team at Macadamia Farm Management. As a key member of our finance department, you will be responsible for providing end-to-end AP/AR services, ensuring effective and accurate financial operations.Key ResponsibilitiesManage Accounts Payable and Accounts Receivable...

  • Senior Archaeologist

    2 months ago

    Brisbane, Queensland, Australia Environmental Resources Management (ERM) Full time

    Job Title: Senior Archaeologist - Cultural Heritage SpecialistJob Summary:We are seeking an experienced Senior Archaeologist to join our National Heritage Team at Environmental Resources Management (ERM). As a Senior Archaeologist - Cultural Heritage Specialist, you will play a key role in the preparation of cultural heritage assessments and management...

  • Electrical Project Engineer

    2 weeks ago

    Brisbane, Queensland, Australia Category 5 Labour Management Full time

    Category 5 Labour Management is seeking an experienced Electrical Project Engineer to join our team in Gladstone, Queensland. As a key member of our engineering team, you will be responsible for designing, planning, and commissioning electrical power and control systems for our clients in the heavy industry sector.Key Responsibilities:Support the development...

  • Mechanical Maintenance Specialist

    2 months ago

    Brisbane, Queensland, Australia Category 5 Labour Management Full time

    About the RoleCategory 5 Labour Management is seeking a skilled Mechanical Maintenance Specialist to join our team at a state-of-the-art coal-fired power station in the Darling Downs region. As a key member of our operations team, you will be responsible for ensuring the optimal performance and reliability of our plant equipment.Key ResponsibilitiesMaintain...

  • Diesel Mechanic Specialist

    3 days ago

    Brisbane, Queensland, Australia Autonomy & Asset Management Group Full time

    We are seeking a skilled Diesel Mechanic Specialist to join our HME Workshop at Clermont Mine, supporting the mining and resource industry. As a specialist in heavy equipment maintenance and repair, you will play a crucial role in ensuring the safe operation of our assets.Key Responsibilities:Perform preventative maintenance, inspections, and servicing on...

  • Electrical Project Manager

    1 week ago

    Brisbane, Queensland, Australia Category 5 Labour Management Full time

    Category 5 Labour Management is proud to partner with a leading Engineering client specialising in heavy industry, infrastructure, and Electrical Engineering projects throughout Australia.The client is seeking experienced Electrical Engineers for ongoing projects in Gladstone, Queensland. The roles are full-time, permanent positions with a Monday-to-Friday...

  • Electrical Maintenance Specialist

    3 weeks ago

    Brisbane, Queensland, Australia Autonomy & Asset Management Group Full time

    About Us: Autonomy & Asset Management Group is a leading provider of services to the mining and resource industry. We offer a range of solutions, including Automation and Technology, Asset Management, and Skilled Trades, to support large-scale mining projects.Job Summary: We are seeking an experienced Electrical Maintenance Specialist to join our team at...

  • Audio Visual Technician

    2 weeks ago

    Brisbane, Queensland, Australia Exclaim IT Full time

    The role of an AV Systems Specialist at Exclaim IT is to ensure the smooth operation and maintenance of audio-visual equipment and systems across various settings. The key responsibilities include installing, maintaining, and providing technical support for AV equipment, as well as collaborating with other teams and conducting training sessions for...

  • Equipment Installation and Maintenance Technician

    1 week ago

    Brisbane, Queensland, Australia City Facilities Management Full time

    {"title":"Facilities Maintenance Specialist","subtitle":"Join Our Team","content":"City Facilities Management is a leading provider of facilities management services. We are seeking a skilled Facilities Maintenance Specialist to join our team.The OpportunityAs a Facilities Maintenance Specialist, you will be responsible for providing maintenance services...

  • Electrical Project Engineer

    3 weeks ago

    Brisbane, Queensland, Australia Category 5 Labour Management Full time

    Category 5 Labour Management is seeking a highly skilled Electrical Project Engineer to join their team in Gladstone, Queensland. As a key member of the engineering team, you will be responsible for designing, planning, and commissioning electrical power and control systems for heavy industry clients.The ideal candidate will have a strong background in...