Business Growth Professional

2 days ago

Melbourne, Victoria, Australia beBeeCustomerSuccess Full time $80,000 - $90,000
Business Growth Professional

We're seeking a highly skilled Business Growth Professional to join our dynamic team. This role will be instrumental in empowering small business owners to achieve their goals through effective relationship management, onboarding, and training.

Main Responsibilities:

  • Develop and maintain strong relationships with new clients by understanding their needs, challenges, and goals.
  • Conduct face-to-face onboarding meetings with new clients to gather essential information for our Accounting team.
  • Upskill clients on Xero software to ensure a seamless transition and successful adoption of the platform.
  • Serve as a strong advocate for both customers and the company, providing feedback to improve customer support.
  • Drive improvement initiatives to establish standards and shape the future of this role.

Requirements:

  • 1+ year experience in a customer-centric, face-to-face role, preferably working with SME clients onsite.
  • Strong interpersonal skills, thriving in collaborative environments with diverse backgrounds and experiences.
  • Passionate problem solver, eager to learn and adapt in a fast-paced growth environment.
  • Previous experience in Customer Success, Account Management, or Sales is highly regarded.

Becoming Part of Our Growth Story:

As a Business Growth Professional, you will have the opportunity to contribute to our mission and become an integral part of our dynamic team. Enjoy exceptional professional growth, recognizing your contributions through career advancement opportunities and further roles within the company.

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