GUCCI Store Operations Lead

2 days ago


Melbourne, Victoria, Australia Gucci Full time
About the Role

As a GUCCI Store Operations Lead, you will be responsible for managing administrative and inventory support to the store to achieve business goals. You will lead operational excellence within the store, ensuring all operational procedures are commercially managed to ensure the highest standard and most efficient delivery of the customer experience.

Key Responsibilities
  • Support the Store Manager/Director in ensuring all back-of-house operational policies and procedures are implemented and followed.
  • Manage the stockroom/s and implementation of policies and procedures, including deliveries, dispatches, inventory, and other related tasks.
  • Assist the Store Manager/Director in overseeing functions influencing service delivery excellence and minimizing inventory loss.
  • Ensure the store has substantial operational support and staff schedules are optimized to match operational demands.
About You
  • Previous experience in a similar role, ideally from a high-volume retail or service-based industry preferably in the luxury environment.
  • Proven strong operational performance within a high-volume and high-turnover retail environment, leading a team. Other relevant service sector experience may be considered.
  • Proven ability to work in highly pressured roles and situations.
  • Customer service-oriented attitude, driven by meeting and exceeding KPIs and targets.
What We Offer

We offer a competitive salary package, estimated at around $80,000 - $120,000 per annum, depending on experience. This includes a base salary and additional benefits such as professional development opportunities and a comprehensive rewards program.

Gucci is committed to building a diverse workforce and offers equal opportunities for all employees. Our company culture promotes leadership skills and helps every employee reach their full potential in a stimulating and fulfilling workplace environment.



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