Gucci Luxury Sales Advisor
4 weeks ago
About Gucci
Gucci is a global luxury fashion brand that values diversity, talent, and uniqueness. We're a community of people united by a passion for breaking new ground in the fashion world and beyond.
Job Opportunity
We're seeking a Full Time Client Advisor to join our dynamic team in our Melbourne Collins Street store. As a Client Advisor, you'll offer every customer a unique experience, turning their dreams into a Gucci creation.
Your Role
Your key responsibilities will include:
- Driving and achieving individual and team KPIs, including sales targets, client outreaches, average ticket, NPS, and conversion rate.
- Engaging with clients and building long-term relationships using various clienteling tools to cultivate brand loyalty.
- Participating in ongoing product knowledge and sales training modules to stay up-to-date on the latest Gucci offerings.
- Supporting the back-of-house team with cycle count and stock take processes as required.
Requirements
To be successful in this role, you'll need:
- Full availability across Monday – Sunday.
- Previous experience in luxury retail, although not essential.
- A passion for delivering great service and a positive attitude.
- Excellent communication skills, both verbal and written.
Why Work with Us?
Gucci offers a stimulating and fulfilling workplace environment, with opportunities for talent development and growth. We're committed to fostering internal mobility and promoting leadership skills. Join our team and become part of a thriving Atelier in a global Luxury Group that offers endless possibilities to learn and grow.
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