Gucci Client Service Representative
2 weeks ago
About the Role
We are seeking a Client Advisor to join our dynamic team in our Melbourne Collins Street store. As a Client Advisor, you will be responsible for offering every customer a unique experience and turning their dreams into a Gucci creation.
Your Key Responsibilities
- Drive and achieve individual and team KPIs, including sales targets, client outreaches, average ticket, NPS, and conversion rate.
- Engage with clients and build long-term relationships using various clienteling tools to cultivate brand loyalty.
- Participate in ongoing product knowledge and sales training modules to stay up-to-date on the latest Gucci products and services.
- Support the back-of-house team with cycle count and stock take processes as required.
What We're Looking For
- A brand ambassador with a passion for delivering great service and a positive attitude.
- A team player willing to work together to achieve store targets and KPIs.
- Excellent communication skills, both verbal and written.
- Full availability across Monday – Sunday.
About Gucci
Gucci is committed to building a diverse workforce and fostering a stimulating and fulfilling workplace environment. We believe diversity enriches the workplace and helps us adapt to a changing world. As an Equal Opportunity Employer, we welcome and consider applications from all qualified candidates, regardless of their background.
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